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Skills

  • Business operations
  • Applicant Tracking System (ATS) optimization
  • Multicultural recruitment strategies
  • Relationship development
  • Forecasting and budgeting
  • Customer relationship management
  • Team building
  • Event planning for recruitment initiatives
  • Project organization
  • Problem resolution

Work Experiences

  • Collaborated with the marketing department to revamp admissions materials, resulting in a 20% boost in applicant engagement.
  • Achieved 81% accuracy in reporting.
  • Achieved results over 14 years.
  • Achieved financial support by category.
  • Analyzed market trends and competitor tactics to adapt recruitment strategies, resulting in a 65% competitive advantage.
  • Oversaw the day-to-day operations of the education program and delegated assignments and evaluated performance of support staff.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Implemented program-level departmental policies and procedures and managed budgets to support educational programs and curriculum.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Kept track of overhead, prepared budgets, and directed spending and resources to support fiscal efficiency.

Summaries

  • Adept in fostering partnerships.
  • Achieved 42% growth in applications from underrepresented populations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Adaptable Lead Admissions Representative.
  • Strengths in project management and data analysis backed up by Human Resources training.
  • Analytical Lead Admissions Representative.
  • Adapts recruitment campaigns for maximum impact.
  • Accomplished Lead Admissions Representative with a track record of increasing application conversions by over 21% through expertly planned seminars and webinars. Strong background in CRM management to enhance prospective student engagement.
  • Achieved a 21% enrollment increase.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led recruitment initiatives that increased student enrollment by 57% over program across diverse programs.
  • Led customer success in developing diversity initiatives that resulted in a 75% increase in enrollments from underrepresented groups.
  • Trained and mentored teams on effective outreach strategies, enhancing applicant conversion rates by 29%.
  • Served as key admissions liaison with external stakeholders, fostering new relationships with 11 education and industry partners.
  • Designed, implemented, and tracked student user journeys via Asana CRM system, leading to a 24% boost in applicant engagement.
  • Reduced time to acceptance offers by 10 days while maintaining a high level of candidate satisfaction.
  • Developed a data-driven admissions reporting tool, improving visibility into the application funnel and increasing process efficiency by 48%.
  • Resolved product issue through consumer testing.
  • Assisted in developing admission guidelines in compliance with institutional and federal regulations, achieving 48% adherence in audits.

Affiliations

  • Jaycees
  • American Society of Safety Professionals
  • American Association of University Women (AAUW) - Advocates for diversity in admissions
  • Test-Free & Test-Optional Admissions Group - Supports transitioning to test-optional admissions strategies
  • Council for Advancement and Support of Education (CASE)
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • National Association of Independent Schools (NAIS) - Promotes best practices in admissions and financial aid
  • National Partnership for Educational Access (NPEA) - Accessibility for underrepresented groups
  • Association for Computing Machinery
  • National Association of Graduate Admissions Professionals (NAGAP)

Certifications

  • Global Recruitment Specialist Certification (International Association of Admissions Personnel)
  • Certified Educational Recruiter (CER)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Higher Education Social Media Strategy Certificate (University of Austin)
  • Enrollment and Recruitment Marketing Professional Certificate (method)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe

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