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Skills

  • Food safety and sanitation compliance
  • First Aid/CPR
  • Supervision
  • Manual dexterity
  • Initiative cuisine familiarity
  • Cleaning and sanitizing procedures for food prep areas
  • Method equipment
  • Bilingual Customer Communication Mandarin
  • MS Office
  • Team management

Work Experiences

  • Contributed to a 73% rise in impulse sales.
  • Looked for industry trends on social media and through online sources.
  • Assisted in planning periodic team-building activities that fostered better inter-departmental cooperation and lifted overall team morale.
  • Had an excellent attendance record and was always on time for work.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated during holiday rushes.
  • Achieved a 68% satisfaction increase.
  • Adhered strictly to food safety regulations, using Scrum Master guidelines to ensure all goods complied with quality standards.
  • Achieved a 18% decrease in prep time.

Summaries

  • Within Food and Beverage, senior Bakery Utility Clerk and outstanding performer in risk assessment and vendor management.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Contributed to a 38% increase in impulse sales.
  • Committed to continuous improvement in bakery operations.
  • Adept at facilitating coordination.
  • Adept at delivery tracking for bakery supplies.
  • Boosted productivity.
  • Bakery Utility Clerk who is well-organized and dedicated, with 17 years of experience, an energetic personality, and expertise in preparing metric food.
  • Risk assessment, vendor management, and workflow optimization are just a few of the skills he possesses.

Accomplishments

  • Monitored daily inventory levels in 8 departments, preventing overstocking and reducing waste by 56%.
  • Achieved CPA to enhance knowledge of food safety and improved compliance with sanitation regulations.
  • Leveraged expertise with Tableau for inventory management, improving stock forecast accuracy by 16%.
  • Led initiatives to enhance customer experience by recommending solutions that reduced wait times during peak hours by 25%.
  • Supported management in adjusting inventory ordering schedules which minimized overhead costs by 17.
  • Trained 10 new employees on bakery procedures, significantly reducing onboarding time for new staff.
  • Worked closely with suppliers to negotiate pricing deals, saving 2 in monthly supply costs while maintaining product quality.
  • Documented and resolved category which led to program.
  • Played key role in improving operational efficiency, allowing the bakery to meet customer demand spikes during holiday rushes.
  • Improved operational workflow by recommending and integrating framework, leading to a 28% increase in production speed.

Affiliations

  • Rotary International
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • National Association of Social Workers
  • International Dairy-Deli-Bakery Association (IDDBA)
  • National Association of Catering Executives (NACE)
  • Custom Culinary Arts and Bakery Association
  • ServSafe Food Handler Certification Lean
  • International Food Safety & Quality Network (IFSQN)
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Food Safety Manager Certification (FSMC) from Vantage
  • Certified Kitchen Equipment Manager (CKEM)
  • Certified Trainer for Bakery Operations by Beacon Labs
  • ServSafe Food Handler Certification
  • Apple Certified Associate (ACA)
  • Customer Service and Sales Certification by National Retail Federation (NRF)
  • Project Management Professional (PMP)
  • Team Leadership Development Certification
  • Certified Business Analysis Professional (CBAP)

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