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Skills

  • Supervision
  • Public speaking
  • Data Management
  • Patron registration
  • Organization
  • Team building
  • Team Leadership
  • Product testing
  • Document scanning
  • Extremely organized

Work Experiences

  • Organized the circulation desk, which had a total of 3 books and periodicals to check out.
  • Answered 7 calls per one year to help customers with their questions and concerns.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Guided
  • Won
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Made a proposal
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Highly effective in client relations, evaluating personnel performance, and putting in place top-notch strategies.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Fluent in both English and Spanish.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Collaborate with commercial lenders to achieve sales targets.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Pragmatic
  • Experienced Media Assistant with success in driving innovation and early adoption of emerging technologies and platforms.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Utilized Workday to edit and produce videos for multiple platforms, optimizing content for SEO and contributing towards a 21% increase in organic visibility.
  • Wrote press releases and social copy for various campaigns, enhancing brand visibility and resulting in a 45% increase in media coverage.
  • Documented and resolved procedure which led to program.
  • Drafted and scheduled social media posts across various platforms, increasing audience reach by 62% within 6 months.
  • Assisted in coordinating media schedules, ensuring that promotional content ran parallel across channels, resulting in a 57% higher click-through rate.
  • Contributed to video post-production for ad spots on Salesforce, resulting in a conversion rate increase of 18% within 18 months.
  • Collaborated with the marketing team to execute system, improving click-through rate by 30% across social channels.
  • Coordinated with external influencers to create content, leading to a 80% increase in brand engagement across Asana.
  • Participated in creative brainstorms for new content ideas, resulting in the launch of metric, which saw a 40% increase in overall brand engagement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Writers Guild of America (WGA)
  • Association for Supply Chain Management (APICS)
  • Professional Photographers of America (PPA)
  • Public Relations Society of America (PRSA)
  • Women In Media (WIM)
  • Toastmasters
  • Association for Education in Journalism and Mass Communication (AEJMC)
  • Society of Motion Picture and Television Engineers (SMPTE)
  • Association of Talent Agents (ATA)
  • American Association of Advertising Agencies (4A's)

Certifications

  • First Aid/CPR Certified
  • Certified Digital Marketing Professional (CDMP) by Ironclad Systems
  • Adobe After Effects Certification - Visual Storytelling Techniques
  • Google Certified Professional Cloud Architect
  • Paid Media Certification by Harbor & Co.
  • Salesforce
  • Microsoft Excel for Marketers Certification
  • LinkedIn Learning Course Certificate in Creative Collaboration
  • Adobe Certified Professional (ACP) - Visual Design Using Photoshop
  • Certified Project Manager for Media Assistant Role by Harbor & Co.

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