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Skills

  • Faculty collaboration
  • Team building
  • MS Office
  • Event coordination
  • Business operations
  • Instructional design
  • Regulatory compliance
  • Academic advising
  • Public speaking
  • Relationship development

Work Experiences

  • Oversaw the delivery of category project by metric team, which resulted in category.
  • Collaborated with faculty to identify new technologies.
  • Achieved Innovation Award recognition.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Assisted in analyzing data for framework research project, contributing to a published paper with over 3 citations.
  • Achieved positive course evaluations.
  • Assisted in securing $4 in grant funding for departmental research initiatives.
  • Analyzed past student data to optimize course offerings, resulting in a 37% increase in enrollment for 2015.
  • Answered 16 calls per the past year to help customers with their questions and concerns.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • University Assistant is a multi-talented University Assistant who is consistently rewarded for planning and operational improvements.
  • Adept at delivering high-quality academic content, consistently receiving outstanding evaluations for guest lectures to audiences of 12.
  • Co-authored a distinguished paper.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Achieved up to 29% improvement in test scores.
  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Aligned resources to support research objectives.
  • To ensure program success, cultivate long-term relationships with students and staff.
  • Achieved results over the course of 7 years.
  • Collaborated on critically acclaimed academic research.

Accomplishments

  • Facilitated communication and scheduling between faculty and students, reducing appointment delays by 51%.
  • Coordinated on-campus student outreach programs, reaching 3 students and increasing first-year retention rates by 52%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led academic advising for 16 undergraduate students with a 48% graduation rate, resulting in a 37% increase in honors students over the previous year.
  • Facilitated workshops for 14 faculty members on the use of new technologies, achieving 65% adoption rate of the new tools.
  • Managed and trained a team of 5 graduate assistants, increasing productivity by 50% and ensuring timely conference preparation.
  • Revised student onboarding materials to improve clarity and user-friendliness, leading to a 21% reduction in onboarding-related queries.
  • Secured $15 in funding for key departmental research initiatives, bolstering academic study and faculty publication output.
  • Utilized Microsoft Office Suite to streamline office document workflows, reducing errors and processing times on student forms by 82%.
  • Collaborated with faculty to assess curriculum content, revising materials to meet evolving standards and raise student success rates by 80%.

Affiliations

  • International Association of Administrative Professionals
  • American Council on Education (ACE) Fellow, 2020
  • Professional and Organizational Development Network in Higher Education (POD Network) Junior Facilitator
  • Toastmasters
  • Center for Academic Success and Achievement (CASA) Training Program
  • American Medical Informatics Association
  • European Association for Research on Learning and Instruction (EARLI) - Early Career Researcher
  • Society of Human Resource Management
  • Co-chair for category Department's Career Development Committee, 2023
  • Educational Testing Service (ETS), Online Test Reviewer for initiative

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Educational Leadership Development Certificate - 2023
  • Certified Online Learning Facilitator (COLF) - 2015
  • Microsoft Office Specialist (MOS) in Excel - HubSpot
  • Certified Professional in Accessibility Core Competencies (CPACC) - 2017
  • Certified International Project Manager (CIPM) - Summit Group
  • CompTIA Security+
  • ServSafe
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect

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