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Skills

  • Regulatory compliance
  • Business operations
  • Defect monitoring
  • Product testing
  • Customer service
  • Materials preparation
  • MS Office
  • Team Leadership
  • Project organization
  • System equipment

Work Experiences

  • Increased sales by 17% over a two-year period.
  • Identified appropriate framework solutions within the anticipated price range by determining customer needs through careful and active listening skills.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Solved
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Improved locomotive material expense tracking by 7%.
  • Quickly identified problems and alerted Software Test Analyst to any potential project delays.
  • In charge of day-to-day operations and equipment maintenance in the metric department.
  • System was planned and carried out by me.
  • Worked with the parts department to get the parts I needed.

Summaries

  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • Among his accomplishments is the creation of a system app for use in the program industry.
  • Costs were consistently reduced while profits were increased.
  • Completion of black, white, and grey box tests has been demonstrated.
  • Initiative and metric software expertise demonstrated over 3 years of experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Writing and implementing test cases, developing testing plans, and identifying use cases are all examples of background work.
  • Professional with 18 years of progressive experience in the field who is highly organized and detail-oriented.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Software Test Analyst with 17 years of experience and expertise in dealing with dynamic and complex software systems.

Accomplishments

  • Documented and resolved metric which led to framework.
  • Negotiated and collaborated with external vendors to integrate performance testing tools, resulting in a 84% reduction in performance-related issues.
  • Contributed to test team hiring and mentoring efforts, achieving a 63% improvement in onboarding time and skill development.
  • Worked closely with product owners and scrum masters to fine-tune user stories, ensuring a greater 61% alignment with end-user requirements.
  • Conducted regression testing after each release cycle, ensuring functional stability of the system post-deployment.
  • Led end-to-end testing for Asana, contributing to a 26% release defect reduction.
  • Monitored and optimized the overall test environment for QuickBooks, improving release quality by 27% over 18 months.
  • Led testing efforts for a multi-platform application, delivering the project 17 weeks ahead of schedule.
  • Developed detailed test plans and created comprehensive test documentation for Jira, improving team productivity by 34%.
  • Resolved product issue through consumer testing.

Affiliations

  • Scrum Alliance – Certified Scrum Tester
  • Association for Computing Machinery
  • Udacity Nanodegree on Testing Automation
  • International Software Testing Qualifications Board (ISTQB) Certified Tester Program
  • Agile Alliance Member
  • Certified Member of Selenium WebDriver Community
  • Quality Assurance Association (QAA)
  • Mentorship Program for New Test Engineers (MPNTE)
  • Member, IEEE Computer Society
  • Continuous Testing Professionals Group

Certifications

  • CompTIA A+ Technician
  • CI/CD Pipeline Testing with Jenkins by Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Tester Foundation Level (CTFL) by International Software Testing Qualifications Board (ISTQB)
  • Certified Business Analysis Professional (CBAP)
  • Database Testing with SQL Certification by Summit Group

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