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Skills

  • Advanced airfield management software, such as Power BI
  • Customer service
  • Process improvement
  • Employee retention through targeted training
  • Navigational aid system inspection
  • Maintaining high team morale and performance
  • Coordination during peak air traffic periods
  • Flight log updates
  • Cross-functional collaboration with emergency services
  • First Aid/CPR

Work Experiences

  • Achieved a 39% decrease in unauthorized airfield visits.
  • Achieved 79% performance target in runway clearance.
  • Collaborated with base security forces.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved zero injuries.
  • Aligned shift leaders and maintenance personnel.
  • Assisted in emergency preparedness drills, improving inter-department response time by 27% for both air and ground emergencies.
  • Achieved zero discrepancies.
  • Achieved results within two years.
  • Contributed to the completion of 14 VIP flights.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a zero-incident workplace.
  • Achieved results through clear communication.
  • Adaptable Airfield Management Shift Lead with expert knowledge of FAA regulations and a history of reducing runway incursions by creating targeted training programs.
  • Committed Airfield Shift Lead.
  • Adaptable Airfield Management Shift Lead.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Aligned operations with federal and state environmental guidelines.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Documented and resolved system which led to metric.
  • Provided real-time airfield condition updates to pilots, reducing in-flight taxi times by an average of 12 minutes per aircraft.
  • Supervised snow removal operations during extreme weather events, resulting in 38% less runway closure time during the winter season.
  • Facilitated communication between air traffic control and ground service teams, ensuring quick resolution of ground delays and minimizing aircraft wait times.
  • Optimized airfield traffic flow through updated instruction procedures to ground vehicles and ramp personnel, improving safety and reducing near misses by 81%.
  • Proactively coordinated runway closures and maintenance scheduling to minimize downtime and maintain 53% operational readiness.
  • Successfully coordinated reallocation of aircraft stand and gate assignments during unscheduled maintenance events, reducing disruptions to airport operations by 53%.
  • Effectively managed emergency response procedures for aircraft incidents, successfully handling 8 emergencies with zero operational delays.
  • Introduced an advanced flight scheduling algorithm, optimizing landing and departure sequences and improving runway utilization by 84%.
  • Led daily updates to senior leadership regarding airfield operational status, including flight schedules and maintenance issues, ensuring well-informed and timely decision-making.

Affiliations

  • Jaycees
  • Certified Member of the Aircraft Owners and Pilots Association (AOPA)
  • Member of the Airfield Pavement Evaluation Committee
  • Project Management Institute
  • International Council of Nurses
  • Affiliated with the Air Traffic Control Association (ATCA)
  • Toastmasters
  • Rotary International
  • Affiliated with the Aviation Emergency Response Simulation Group
  • Graduate of the National Air Traffic Controllers School 2018

Certifications

  • CompTIA A+ Technician
  • ServSafe
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Airport Wildlife Hazard Management Certificate Lakeside Partners
  • Airfield Lighting System Maintenance Certification Cedar Works
  • FAA Hazardous Materials (HazMat) Safety Permit Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Certified Transportation – Border Security Professional (CTBSP)

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