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Skills

  • System equipment
  • Sorting and labeling
  • Patient charting
  • Operational improvement
  • Team management
  • Communications
  • Insurance claim processing
  • Data entry accuracy
  • Professional and mature
  • Proofreading

Work Experiences

  • Assisted in month-end reporting by compiling and verifying all data entries, improving financial transparency for senior management.
  • Collaborated with the billing team.
  • Compiled the past year budget reports, financial spreadsheets, and organizational charts to support business operations and improve office organization.
  • Contributed to daily reconciliation of posted payments.
  • Assisted method with special projects that resulted in procedure.
  • Collaborated with the compliance department.
  • Assisted the compliance and audit teams in retrieving and verifying charge entry records for end-of-year audits, contributing to a 16% successful audit rate.
  • Outlined the processes and procedures for responding to and completing inquiries.
  • Accurately entered charges for medical billing using Microsoft Excel, ensuring a 85% claim approval rate within several months.
  • Reviewed and updated client correspondence files and metric database information to keep accurate records.

Summaries

  • For increased productivity, skilled in document digitization, office modernization, and data organization.
  • Expert in streamlining data entry procedures and implementing the use of Power BI in modernized offices.
  • Achieved 8% accuracy in daily operations.
  • Trained in the management of database systems on a variety of platforms.
  • Systematic when it comes to entering precise data to aid standard operations.
  • Achieved a 73% increase in efficiency.
  • Perform over 3 strokes per hour quickly and with low error rates.
  • Adept at conducting performance reviews.
  • Collaborated effectively to resolve issues.
  • Expert at quickly and accurately entering and organizing large amounts of data.

Accomplishments

  • Created monthly reports that tracked charge volumes, payment patterns, and discrepancies, helping the organization decrease missed charges by 25% in 2024.
  • Increased practice revenue by 51% through the identification of commonly under-coded services during charge entry audits.
  • Proactively collaborated with the compliance department to ensure that all fee schedules were updated in accordance with initiative, avoiding potential claims rejections.
  • Provided customer service to resolve patient billing inquiries related to charge entries, achieving a system satisfaction rate on post-interaction surveys.
  • Participated in monthly audits of charges, assisting in the identification of billing inefficiencies that resulted in 83% cost reductions.
  • Reviewed rejected claims and corrected charge entry errors, leading to recovery of 2 in payments from payers.
  • Collaborated with healthcare providers to resolve discrepancies between charges and patient documentation, improving claim approvals by 33% in the past year.
  • Successfully managed daily reconciliation of posted charges against payments, reducing outstanding balances by 13 in several months.
  • Optimized charge entry system configurations in collaboration with IT, reducing the instance of system downtime by 37%.
  • Assisted in integration of procedure, training colleagues on best practices, which decreased new system learning curve by 32% for the team.

Affiliations

  • National Association of Social Workers
  • American Academy of Professional Coders (AAPC)
  • Medical Revenue Cycle Management Association (MRCMA)
  • Professional Development Course: Payment Posting & Allocation (2021)
  • Participated in Advanced Medical Billing Training (Boston)
  • American College of Healthcare Executives (ACHE)
  • Toastmasters
  • American Medical Informatics Association
  • National Association of Healthcare Access Management (NAHAM)
  • American Medical Billing Association (AMBA)

Certifications

  • Health Information Technology Certification (HITC)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Insurance and Claims Processing Specialist Certification
  • Certified Specialist in Healthcare Revenue Cycle (CSHRC)
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Certified Physician Practice Manager (CPPM)
  • Certified Healthcare Compliance (CHC)
  • Certified Billing and Coding Specialist (CBCS)

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