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Skills

  • Supervision
  • Organization
  • Customer service in healthcare environment
  • AR/AP
  • Team management
  • Charge verification
  • Problem resolution
  • Data entry accuracy
  • Team building
  • HIPAA compliance

Work Experiences

  • Achieved this reduction over three years.
  • Contributed to a reduction of claim denials by 54%.
  • Accurately entered charges for medical billing using Microsoft Excel, ensuring a 85% claim approval rate within several months.
  • Contributed to a 80% successful audit rate.
  • Compiled and verified all data entries.
  • Achieved improvement over 6 months.
  • Achieved results within one year.
  • Achieved 80% faster data processing.
  • Avoided rejections.
  • Contributed to daily reconciliation of posted payments, ensuring accuracy between charges and insurance payouts for engineering.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Accurate in charge entry processes.
  • Adhered to medical coding standards such as ICD-10 and CPT.
  • Problem-solver who is both decisive and analytical.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved audits without discrepancies.
  • Adept at conducting performance reviews.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at preparing audit reports.
  • Systematic Data Entry Clerk with 4 years of data organization and management experience.

Accomplishments

  • Provided customer service to resolve patient billing inquiries related to charge entries, achieving a system satisfaction rate on post-interaction surveys.
  • Documented and resolved standard which led to category.
  • Streamlined workflow by implementing a new charge entry procedure, reducing processing time by 35%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with supervisors to develop training materials for new staff, resulting in a 75% reduction in common charge entry errors.
  • Ensured all charges entered complied with HIPAA and regulatory requirements, maintaining a 61% accuracy rate in documentation.
  • Monitored daily charge entry statistics, providing insights that led to a 61% increase in daily charge volume over two years.
  • Successfully managed daily reconciliation of posted charges against payments, reducing outstanding balances by 13 in several months.
  • Accurately entered charges for complex service lines, including therapy and procedures, ensuring a 74% clean claim rate.
  • Improved charge entry turnaround time by 27% by reorganizing workflows and introducing time-block strategies for high-volume periods.

Affiliations

  • Toastmasters
  • Association for Computing Machinery
  • Completed Certificate in Medical Office Administration (2016)
  • Medical Billing Advocacy USA
  • National Association of Medical Billing and Management (NAMBM)
  • Association for Financial Professionals (AFP)
  • American Medical Billing Association (AMBA)
  • Society of Human Resource Management
  • American Marketing Association
  • Billing and Coding Network of Portland

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Medical Office Manager (CMOM)
  • Healthcare Financial Management Association (HFMA) Member Certification
  • Payment Posting Certification
  • Certified Public Accountant (CPA)
  • Certified Billing and Coding Specialist (CBCS)
  • ICD-10-CM Certified Professional Trainer
  • Medical Terminology Certification
  • Medical Office Administrative Assistant Certification (MOAAC)

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