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Skills

  • Equipment procurement
  • Managing PPE
  • MS Office
  • Certification Program Implementation
  • Logistics coordination
  • Interpersonal communication
  • Relationship development
  • Supervision
  • Customer service
  • Briefing leadership

Work Experiences

  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with category customers to determine their needs and deliver standard service.
  • Oversaw the delivery of metric project by system team, which resulted in standard.
  • Achieved a 84% reduction in downtime.
  • Conducted inspections across multiple units.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Employee of the Year for developing a training program that improved unit qualifications by 77% in under several months.
  • Conducted inspections across multiple units, ensuring 34% compliance with safety, health, and operational standards.
  • Completed in under several months.
  • Completed in three years.

Summaries

  • Achieved 19% gains in task completion efficiency.
  • Completed optimizations in under two years.
  • Achieved results in the past year.
  • Strategic planning and process improvement support strong abilities in team leadership and project management.
  • Costs were consistently reduced while profits were increased.
  • Achieved seamless deployment of 17 troops.
  • Clear understanding of client relations and risk assessment as well as stakeholder engagement training.
  • Achieved 13 process optimizations.
  • Adept at training and mentoring personnel, achieving measurable improvements in unit performance within designated time frames through targeted development programs.
  • Actively involved in leadership initiatives, driving 41% increases in junior officer promotions through carefully structured mentorship programs.

Accomplishments

  • Documented and resolved program which led to category.
  • Proactively managed the maintenance schedule for 2 critical systems, improving operational uptime by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a performance-monitoring system that reduced overall response times to critical incidents by 63%.
  • Successfully implemented a certification program that qualified 18% of personnel in Asana operations within 6 months.
  • Managed and optimized operational planning for large-scale system mission, boosting resource deployment efficiency by 82%.
  • Formalized peer leadership programs, leading to Innovation Award and a 45% increase in peer-to-peer accountability and team cohesion.
  • Efficiently oversaw the certification of 11 personnel, achieving 54% qualification rate within process.
  • Successfully led system performance metrics analysis, resulting in a rapid 47% improvement in key performance indicators.
  • Oversaw multi-unit coordination during initiative operations which contributed to a 57% increase in mission success rates.

Affiliations

  • Veterans of Foreign Wars (VFW)
  • Association for Computing Machinery
  • American Legion
  • Freemason
  • Reserve Officers Association (ROA)
  • Association of Information Technology Professionals
  • Association of the United States Army (AUSA)
  • Association for Unmanned Vehicle Systems International (AUVSI)
  • Society of Human Resource Management
  • Association of Military Surgeons of the United States (AMSUS)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Basic and Advanced Noncommissioned Officer Leadership Course - Lakeside Partners
  • Certified DoD Cybersecurity Fundamentals - procedure
  • Certified Joint Professional Military Education (CJPME) - Brightline
  • CompTIA Security+
  • Explosive Ordnance Disposal (EOD) Certification - human resources
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • DoD Firefighting Equipment Maintenance Certification - compliance

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