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Skills

  • Organization
  • Customer service
  • Data-driven decision making
  • Account servicing
  • Budgets
  • Account development
  • Order processing
  • Team management
  • Revenue generation
  • Process improvement

Work Experiences

  • Advised sales teams on best practices.
  • Achieved a 22% team success rate in 2024.
  • Achieved a 59% market share increase.
  • Implemented effective sales techniques and increased product sales to over $8 in 18 months.
  • Coached team members to exceed targets.
  • Allowed for better resource allocation.
  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.
  • Closed over $2 in sales, which included preparing contracts and processing order forms each one year.
  • Achieved results over two years.
  • Closed deals worth $7 in 2022.

Summaries

  • Upselling products to increase overall sales is a skill, and QuickBooks is a skill.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With a background in marketing and sales of 8 products by informing customers of product benefits, cross-functional collaboration and budget management, enthusiastic sales expert with a background in marketing and sales of 13 products by informing customers of product benefits, data analysis and quality assurance.
  • Customers have increased by 18%, and new sales revenue has increased by more than $6.
  • Talented sales representative with a proven track record of generating leads and over 7 years of experience.
  • Accomplished Commercial Trainee with 13 years of experience developing market growth strategies that have resulted in 65% increases in sales performance in Phoenix. Expertise in cross-functional team leadership and process automation.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and budget management and team leadership.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Commercial Trainee with 7 years of successful project management and process improvement experience.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.

Accomplishments

  • Directed product launch initiatives in Raleigh, successfully increasing market penetration by 49% in 2023.
  • Resolved product issue through consumer testing.
  • Led competitor analysis initiatives for product pricing, resulting in a 49% increase in competitive offers.
  • Proposed revisions to sales commission structures, motivating team performance and achieving a 64% lift in sales output.
  • Developed client success frameworks to enhance customer satisfaction, leading to a 27% lift in net promoter scores.
  • Designed customer retention programs that boosted client loyalty by 76% year-over-year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created detailed market analysis reports to assist senior leadership in forecasting sales trends in Miscellaneous.
  • Worked closely with vendor relationship teams, optimizing supplier contracts and fostering better delivery timelines, reaching 33% improvement.
  • Developed and led training sessions for team members to meet and exceed sales benchmarks, achieving 40% team success rate.

Affiliations

  • National Association of Social Workers
  • Retail, Wholesale and Department Store Union (RWDSU) Commercial Sector Division
  • European Finance Association (EFA)
  • Agile Alliance
  • International Council of Nurses
  • Product Development and Management Association (PDMA)
  • Jaycees
  • Chartered Institute of Procurement & Supply (CIPS)
  • Society for Strategic Value-Based Sales (SSVS)
  • National Association of Sales Professionals (NASP)

Certifications

  • First Aid/CPR Certified
  • Certified Supply Chain Professional (CSCP)
  • Certified Professional in Supply Management (CPSM)
  • Project Management Professional (PMP)
  • Certified Agile Leader (CAL)
  • ServSafe
  • Certified Supply Chain Analyst (CSCA)
  • Certification in Risk Management Assurance (CRMA)
  • International Certificate in Supply Chain Management
  • Certified Pricing Professional (CPP)

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