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Skills

  • First Aid/CPR
  • Team training and development
  • Defect prevention strategies
  • Analytical Reporting
  • Product lifecycle management
  • Product acceptance testing
  • Supervision
  • Operational improvement
  • Performance Metrics Tracking
  • Cost-saving analysis

Work Experiences

  • Transported Power BI to two years customer locations.
  • Created and implemented a comprehensive acceptance testing framework that reduced product rejection rates by 21% over several months.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Identified and investigated production issues, as well as assisting management in implementing corrective actions.
  • Conducted final product acceptance tests.
  • Analyzed complex data sets.
  • Checked standard and framework materials for adherence to regulations and desired specifications by inspecting, testing, and measuring them.
  • Collaborated with product management to refine product specification documents, cutting approval time by 12 days.
  • Created a comprehensive acceptance testing framework.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Sharp and driven, with a strong desire to complete projects on time.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Expert in the use of specialized tools and instruments to test products.
  • Achieved measurable quality improvements.
  • Product Acceptance Specialist with 16 years of successful strategic planning and budget management experience.
  • Creates detailed reports, maintains records, and collaborates with management to resolve issues.
  • Collaborated closely with engineering teams to apply corrective actions, driving a 15% improvement in product durability and reducing recurring failures.
  • Accustomed to handling multi-vendor environments, effectively coordinating component acceptance and minimizing integration errors during large-scale product releases.

Accomplishments

  • Optimized existing acceptance toolset by integrating new testing software, reducing time-to-market by 9 days for SAP.
  • Led cross-functional team in risk mitigation, reducing defect rates by 29% for key products released in Raleigh.
  • Implemented daily KPI tracking across testing teams, which resulted in a 21% improvement in overall process efficiency.
  • Monitored KPIs and adjusted process workflow to reduce acceptance cycle time by 10 days across Asana reviews.
  • Resolved product issue through consumer testing.
  • Developed a troubleshooting guide for recurring product issues, leading to faster resolution times and a metric increase in QA team responsiveness.
  • Designed and implemented software-based testing using Adobe Creative Suite, resulting in reduced test execution time by 72%.
  • Facilitated cross-departmental workshops on risk assessment, improving risk mitigation comprehension and reducing defects by 35%.
  • Collaborated with team of 7 in the development of initiative.
  • Designed a risk mitigation strategy that addressed method, lowering overall risk occurrences by 49%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Lean Enterprise Institute (LEI)
  • Jaycees
  • Society of Human Resource Management
  • Electronic Components Industry Association (ECIA)
  • International Conference on Product-Life Management (PLM)
  • Rotary International
  • International Quality Federation (IQF)
  • Freemason

Certifications

  • ISO/IEC 27001 Lead Implementer – standard, 2024
  • Certified Quality Engineer (CQE) Meridian, 2015
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI), 2021
  • Certified International Supply Chain Professional (CISCP) – system, 2021
  • Supplier Quality Professional Certification - Northwind, 2022
  • Salesforce
  • CompTIA Security+
  • Certified Functional Safety Expert (CFSE) – Brightline, 2019
  • Certified ScrumMaster (CSM) | Scrum Alliance, 2015
  • First Aid/CPR Certified

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