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Skills

  • Version Control Management
  • Operational improvement
  • Data Compliance and Regulation Adherence
  • Customer service
  • Data migration category to process
  • Initiative equipment
  • Customer Information Privacy (procedure)
  • Communications
  • Database management
  • Data Entry Performance Evaluation

Work Experiences

  • Compiled 18 months budget reports, financial spreadsheets, and organizational charts to support business operations and improve office organization.
  • Adapted to new software (Salesforce), leading to immediate improvements in the speed of processing data while maintaining high accuracy.
  • Achieved a 16% decrease in training time.
  • Outlined the processes and procedures for responding to and completing inquiries.
  • Analyzed data discrepancies across 18 platforms.
  • Collaborated with the QA team.
  • Completed uploads within 18 months.
  • Consolidated client files from multiple departments, centralizing over 4 records into a cohesive database and improving accessibility within several months.
  • Achieved improvements during 2019.
  • Achieved zero violations or security incidents.

Summaries

  • Responsible Data Entry Associate with extensive experience in framework data entry.
  • Expert at quickly and accurately entering and organizing large amounts of data.
  • Strengths in team leadership and client relations backed up by Miscellaneous training.
  • Boosted administrative workflows.
  • Adept in managing sensitive data.
  • Achieved 55% or higher accuracy in monthly data reconciliations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accurately processed 17+ data entries.
  • Data integrity and accurate payment processing are important to us.
  • Achieved a 43% reduction in training time.

Accomplishments

  • Engineered a new filing format and restructured the digital database, saving the company up to 15 hours of data retrieval in the past year.
  • Collaborated with team of 18 in the development of process.
  • Resolved product issue through consumer testing.
  • Reduced data entry errors by 38% after implementing new quality control scripts and cross-references in the report generation process.
  • Handled confidential data entry for legal documentation, ensuring no breaches of confidentiality or compliance during an audit by PMP.
  • Reduced the turnaround time for invoice data entries by 21% by optimizing the existing data entry and approval process using Tableau.
  • Successfully handled data verification for 13 large-scale transactions during peak periods without missing any critical data point.
  • Liaised with the customer support department to resolve 14 data-related issues, decreasing customer complaints by 73% in two years.
  • Participated in company-wide data management initiatives, improving data handling methods and reducing overall system issues by 25%.
  • Updated over 13 training records into an employee management system without error, contributing to seamless compliance audit results.

Affiliations

  • International Association for Statistical Education
  • Society of Women Engineers
  • International Association of Administrative Professionals (IAAP)
  • Jaycees
  • Business and Professional Women’s Foundation (BPW)
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • International Organization for Standardization (ISO) Certification Holder
  • Association for Computing Machinery
  • Project Management Institute (PMI) Membership

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • EC-Council Certified Encryption Specialist (ECES)
  • Intuit QuickBooks Certified User
  • Data Entry Speed and Accuracy Certification
  • Google Workspace Certification
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Data Processing Specialist Certification (DPS)
  • Cisco Certified Network Associate (CCNA)
  • Certification in General Office Administration (COA)

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