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Skills

  • Regulatory compliance oversight
  • Root cause analysis
  • Quality controls
  • Business operations
  • Supervision
  • Process improvement
  • Cross-functional team collaboration
  • Audit Support
  • Accreditation Tracking Software Implementation
  • Strategic planning and execution

Work Experiences

  • Worked with the contract team to review client contracts and facilitate compliance training for employees.
  • Had an excellent attendance record and was always on time for work.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Audit preparation lead for bi-annual compliance reviews, resulting in zero findings for 17 audits in 2015.
  • Ensured that quality planning, quality control, quality assurance, and quality improvement were all done consistently.
  • Achieved early renewal for 8 certifications.
  • Authored compliance manuals that were adopted by method, resulting in standardized approaches across 4 campuses.
  • Looked for industry trends on social media and through online sources.
  • Conducted 2 internal audits per 6 months.
  • Collaborated with a cross-functional team to redesign internal processes, reducing time to submit compliance reports by 42%.

Summaries

  • Achieved metric of full certification renewal.
  • The Compliance Manager was responsible for reducing company liability by ensuring that all records, processes, and training adhered to established standards and legal requirements.
  • Accreditation Coordinator with a proven record of leading self-study report preparation and driving successful site visits that led to program of full certification renewal.
  • Addressed 9 critical compliance gaps.
  • Aligned internal procedures.
  • Achieved measurable improvements in regulatory adherence.
  • Accreditation Coordinator with a proven record.
  • Achieved 29% success on first submission in external audits.
  • Expert at analyzing data analysis for process and devising solutions.
  • Accreditation expert.

Accomplishments

  • Secured 6 additional months for program recertification after negotiating with method, ensuring compliance with minimal disruption to operations.
  • Improved team performance by 52% through the introduction of role-specific mentorship programs, focused on enhancing compliance and accreditation skills.
  • Consulted with department heads to forecast accreditation timelines, resulting in a 16% reduction in project delays for certification renewals.
  • Designed and implemented an accreditation tracking tool that reduced documentation errors by 49% and shortened compliance reporting time by 18 days.
  • Improved stakeholder engagement by successfully leading 6 client meetings focused on accreditation progress and compliance updates.
  • Led a cross-functional workshop that improved accreditation readiness, helping the organization achieve a 26% improvement in audit scores over 6 months.
  • Integrated accreditation-related data into method, automating the audit trail collection process and improving data security by 60%.
  • Orchestrated post-accreditation improvement plans that improved future audit scores by 62% as measured by internal benchmarks and external regulatory reviews.
  • Earned internal recognition as Employee of the Year for leadership and innovation in securing timely accreditations for newly developed programs.
  • Worked with external auditors and internal stakeholders to resolve 6 outstanding compliance issues, enabling the organization to avoid accreditation shutdowns.

Affiliations

  • Association of American Colleges and Universities (AAC&U)
  • Society for Standards Professionals (SES)
  • National Association for Healthcare Quality (NAHQ)
  • Toastmasters
  • Commission on Accreditation for Respiratory Care (CoARC)
  • Society of Human Resource Management
  • Association for the Assessment of Learning in Higher Education (AALHE)
  • International Network for Quality Assurance Agencies in Higher Education (INQAAHE)
  • Society of Women Engineers
  • Association for Educational Communications and Technology (AECT)

Certifications

  • Certified Information Systems Auditor (CISA) - method
  • Certified Public Accountant
  • Certified ISO 22000 Lead Auditor - framework
  • Certified Professional in Online Education Accreditation - framework
  • Certified Healthcare Accreditation Coordinator (CHAC) - standard
  • International Accreditation Management Program - Beacon Labs
  • CompTIA A+ Technician
  • Certified Accreditation Professional (CAP) - Beacon Labs
  • ISO 9001:2015 Quality Management Systems - Lead Auditor Certification
  • Risk Management Professional (PMI-RMP) - Project Management Institute

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