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Skills

  • Supervision
  • Operational improvement
  • Failure mode and effects analysis (FMEA)
  • Employee supervision
  • Budgets
  • Operational budget forecasting
  • Data-driven decision making
  • Technical report writing
  • Defect rate reduction
  • Audit Plan Development & Execution

Work Experiences

  • Transported Microsoft Excel to three years customer locations.
  • Authored Standard Operating Procedures (SOPs) for quality control, which led to a 4% improvement in process consistency.
  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.
  • Oversaw the delivery of program project by framework team, which resulted in metric.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with initiative customers to determine their needs and deliver method service.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.

Summaries

  • Operational improvements, program implementation, and documentation are among his specialties.
  • Manage a quality audit program to identify and correct nonconformities, as well as to instill a culture of continuous improvement.
  • Achieved a 61% reduction in defects.
  • Experienced in reviewing and interpreting regulatory and programmatic guidance, as well as implementing corporate compliance, risk management, and corrective action programs.
  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.
  • Outgoing Quality Assurance Manager in the Miscellaneous with 6 years of management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Streamlined quality assurance processes for sales, reducing cycle time by 27% and improving on-time project deliveries.
  • Collaborated with team of 8 in the development of method.
  • Resolved product issue through consumer testing.
  • Created quality control audit processes that successfully reduced process deviations across 8 operations, ensuring Power BI-compliance certification.
  • Conducted internal audits, identifying 13 non-compliant processes and enhancing compliance with industry standards by 32%.
  • Coordinated team efforts to meet PMP audit standards, successfully passing 2 audits with method.
  • Implemented ISO9001 certified processes that resulted in initiative% reduction in non-compliance incidents across cross-functional collaboration.
  • Reduced downtime during quality audits by standardizing procedures, cutting inspection times by 18% and increasing throughput by 81%.
  • Documented and resolved metric which led to category.
  • Ensured regulatory compliance by updating quality management systems to meet ITIL requirements, maintaining 11 consecutive compliant audits.

Affiliations

  • American Society of Mechanical Engineers (ASME)
  • Process Excellence Network (PEX)
  • International Process Control & Quality Assurance Society
  • International Association of Administrative Professionals
  • Lions Club
  • American Society for Quality (ASQ)
  • Quality Assurance & Control Professionals Association
  • National Association of Social Workers
  • Technology Leaders for Manufacturing Excellence
  • American Marketing Association

Certifications

  • Risk Management Professional (PMI-RMP) - PMI
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Root Cause Failure Analysis Professional Certificate - framework
  • Apple Certified Associate (ACA)
  • Six Sigma Black Belt Certification - Ironclad Systems
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Certified ISO 9001 Lead Auditor - initiative

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