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Skills

  • Client acquisition strategies
  • Team building
  • Open house coordination
  • Client Relationship Management (CRM)
  • Supervision
  • Business operations
  • Conflict resolution with clients
  • Problem resolution
  • Sales pipeline management
  • Purchase contracts

Work Experiences

  • Boosted market value by an average of $16.
  • Achieved over 35% in repeat client business.
  • Advised sellers on pricing strategies.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved results over a 2017 year period.
  • Conducted client needs assessments.
  • Achieved 85% more listings.
  • Advised on optimal listing timeframes.
  • Answered 13 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted lead generation.
  • Known for closing sales quickly and ensuring the satisfaction of both buyers and sellers.
  • Fantastic salesperson with a strong attention to detail and a goal-oriented mindset.
  • Dedicated Home Advisor with a passion for real estate market analysis, helping clients make well-informed property investment decisions.
  • Demonstrated market expertise.
  • Achieved high sales volumes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Home Advisor with 2 years of experience in risk assessment.
  • Detail-oriented Home Advisor skilled in home staging and pricing optimization, helping clients achieve over 38% sales above asking price.

Accomplishments

  • Resolved client issues regarding contract terms and pricing disputes, achieving an overall customer satisfaction score of 59%.
  • Developed a referral program with 11 local contractors, increasing cross-service recommendations by 49%, and boosting company credibility.
  • Advised clients on mortgage pre-approval, resulting in a 18% faster sales cycle from listing to contract.
  • Partnered with neighboring real estate firms to offer joint open house events, drawing an audience 38% larger than industry standards.
  • Guided buyers through the pre-approval process with an industry-leading mortgage provider, reducing transaction times by 6 days.
  • Fostered partnerships with 15 local contractors, ensuring clients received vetted home improvement experts, improving customer satisfaction scores by 32%.
  • Nurtured long-term relationships with local real estate legal experts, ensuring 100% compliance with national and local real estate laws.
  • Successfully led a team of 13 Home Advisors in Chicago, driving a 84% increase in annual revenue year-over-year.
  • Leveraged in-depth knowledge of real estate law to ensure properties met all legal standards prior to listing, preventing costly delays.
  • Trained and mentored 5 new Home Advisors, winning the Employee of the Year for Outstanding Team Leadership in 2019.

Affiliations

  • National Association of Realtors (NAR)
  • International Council of Nurses
  • Mortgage Bankers Association (MBA)
  • Certified Property Manager (CPM) Designation
  • Certified Commercial Investment Member (CCIM)
  • Certified Residential Specialist (CRS) Designation
  • Society of Women Engineers
  • American Marketing Association
  • American Association of Home Inspectors (ASHI)
  • NAR’s Green Designation for Sustainability in Real Estate

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Short Sales & Foreclosure Resource (SFR) Certification by National Association of Realtors
  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Home Staging Professional (CSP) by method
  • Financial Management for Real Estate Professionals by standard
  • Safety and Security Certification for Real Estate Professionals by initiative
  • Investment Real Estate Real Property Certificate by Beacon Labs
  • ServSafe

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