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Skills

  • Performance tracking
  • Process improvement
  • Cross-functional collaboration
  • Equipment maintenance
  • Sanitizing understanding
  • Conflict resolution
  • Business operations
  • Customer Feedback Integration
  • Supplier relationship management
  • Organization

Work Experiences

  • Achieved a cost reduction of $12 annually.
  • Designed promotional campaigns.
  • Decreased product spoilage by 50%.
  • Informed 17 category of employees about menu changes and procedures.
  • Developed and executed efficient inventory management strategies, reducing waste by 39% and saving $11.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Achieved a 50% boost in sales.
  • Was in charge of the day-to-day activities of 18 employees in system establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Developed a sales forecast system for dairy products.
  • Collaborated with suppliers to negotiate favorable terms.

Summaries

  • Achieved cost reductions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Expert at cutting costs while improving overall customer satisfaction and closely monitoring employees to ensure best-in-class service.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste.
  • Committed to improving customer experiences while lowering costs overall.
  • Achieved 31% revenue increase.
  • Achieved 16% growth in 6 months.

Accomplishments

  • Streamlined the dairy receiving process, shortening delivery-to-shelf time by 55% and improving freshness.
  • Collaborated with dairy farms and local suppliers, improving supplier relationships and reducing supply chain delays by 7 days.
  • Resolved product issue through consumer testing.
  • Established a quality control program for incoming dairy supplies, reducing product waste by 52%.
  • Developed automated restocking protocols, minimizing out-of-stock incidents by 63% and improving customer satisfaction.
  • Achieved OSHA for dairy department, underscoring commitment to safety, hygiene, and best practices in dairy management.
  • Organized promotional campaigns for locally sourced dairy goods, increasing sales by 37% within 8 weeks.
  • Implemented a new order fulfillment system, reducing fulfillment lead time by 48% across dairy product categories.
  • Developed and launched eco-friendly packaging for a dairy product line, reducing carbon emissions by 78%.
  • Negotiated new vendor agreements with dairy suppliers, securing a 64% reduction in costs and improving overall profitability.

Affiliations

  • Association of Foodservice Merchandisers
  • National Dairy Council
  • Rotary International
  • Society of Human Resource Management
  • Food Logistics Council
  • Institute of Food Technologists (IFT)
  • International Dairy Foods Association (IDFA)
  • American Medical Informatics Association
  • American Marketing Association
  • Sustainable Food Trade Association (SFTA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Food Labeling Verification Certification (FSMA Compliant)
  • Certified in Six Sigma Green Belt (CSSGB)
  • ServSafe
  • Certified Professional in Food Microbiology
  • Leadership in Energy and Environmental Design (LEED) Green Associate
  • CompTIA A+ Technician
  • Certified Quality Process Analyst (CQPA)

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