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Skills

  • First Aid/CPR
  • Customer relationship management
  • Category equipment
  • Problem resolution
  • Food production management
  • Staff management
  • Kitchen equipment operation and maintenance
  • Project organization
  • Labor Scheduling & Optimization
  • Communications

Work Experiences

  • Built strong relationships with vendors.
  • Developed a sales forecast system for dairy products, increasing monthly forecasting accuracy by 70%.
  • Achieved a 55% reduction in customer complaints.
  • Achieved 74% increase through proactive ordering.
  • Conducted routine inspections for health compliance.
  • Accomplished results over a three years.
  • Assisted in the company’s sustainability efforts by collaborating with local dairy farms to source eco-friendly products.
  • Achieved a 78% sales uplift.
  • Achieved 18% compliance with safety regulations.
  • Used previous supply needs and forecasted business levels to estimate required supplies.

Summaries

  • Achieved 33% efficiency improvements.
  • Talented chef with 4 years of experience preparing and serving a wide range of foods.
  • Achieved 57% improvement in delivery times.
  • Dairy Food Manager with 13 years of successful process improvement and quality assurance experience.
  • Accomplished Dairy Manager.
  • Dedicated to increasing team productivity while adhering to strict presentation and taste guidelines.
  • Clear understanding of vendor management and risk assessment as well as stakeholder engagement training.
  • Achieved 17% compliance in inspections.
  • Achieved 11% compliance with health and safety regulations.
  • Multitasking expert with a methodical approach.

Accomplishments

  • Resolved product issue through consumer testing.
  • Implemented a customer feedback system, resulting in a 61% increase in customer satisfaction for dairy products.
  • Organized promotional campaigns for locally sourced dairy goods, increasing sales by 37% within 8 weeks.
  • Introduced a customer loyalty program, leading to a 61% repeat customer increase in dairy product categories.
  • Implemented regional and local sourcing of dairy products, reducing carbon footprint by 17% and promoting sustainable practices.
  • Exceed department sales targets by 66% through targeted customer promotional events and strategic product placement.
  • Enhanced dairy product shelf displays, leading to an increase in customer purchases by 21% over a 13-month period.
  • Documented and resolved metric which led to framework.
  • Introduced a new dairy product line, driving sales growth of 37% within 13 months and expanding market share.
  • Led the digital transformation of dairy inventory management, improving stock tracking accuracy by 55% and reducing stock outs.

Affiliations

  • Supply Chain Management Professionals Association
  • National Food Processors Association (NFPA)
  • Project Management Institute
  • International Council of Nurses
  • Lean Logistics Management in Food Retailing
  • National Dairy Council
  • Dairy Management Inc.
  • Association for Supply Chain Management (APICS)
  • American Dairy Science Association (ADSA)
  • Food Logistics Council

Certifications

  • Certified Food Safety Manager (CFSM) from Beacon Labs
  • Certified Product Packaging and Labeling Professional
  • SHRM Certified Professional (SHRM-CP)
  • Certified Dairy Professional (CDP)
  • Certified Professional in Food Microbiology
  • First Aid, CPR, AED Certification – American Red Cross
  • Advanced Dairy Management Training Program Certification
  • Certified Cheese Professional (CCP) from Beacon Labs
  • Food Labeling Verification Certification (FSMA Compliant)
  • Certified Business Analysis Professional (CBAP)

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