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Skills

  • Root cause analysis
  • Agile and Scrum Methodologies
  • Process improvement
  • Continuous integration/continuous deployment (CI/CD)
  • Regression testing automation
  • Team management
  • End-user validation testing
  • Regression Suite Maintenance
  • Team building
  • Performance testing using Asana

Work Experiences

  • Contributed to the creation of end-to-end test cases for program, increasing real-user scenario coverage by 61%.
  • Achieved results in the past year.
  • Analyzed functional requirements.
  • Contributed to test automation setup.
  • Assisted in user acceptance testing for Adobe Creative Suite, leading to a 38% increase in user satisfaction in post-launch surveys.
  • Achieved this in 18 months.
  • Assisted in user acceptance testing for Jira.
  • Completed over one year.
  • Conducted robust regression tests for process.
  • Assisted in white-box testing methods.

Summaries

  • Adept at non-functional testing.
  • Strengths in budget management and workflow optimization backed up by Computers Software training.
  • Achieved a 20% decrease in customer complaints.
  • Achieved 16% better tracking accuracy.
  • HubSpot expert and QuickBooks user.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Junior Quality Assurance Analyst with 7 years of successful project management and client relations experience.
  • Consistently recognized for helping balance manual and automated testing efforts, cutting testing times in half and improving launch schedules.
  • Contributed to a 43% improvement in end-user satisfaction.
  • Achieved results within three years.

Accomplishments

  • Used method to increase test case automation coverage, leading to 17% faster test execution and reducing manual testing load.
  • Performed thorough load and stress testing using HubSpot, enabling the identification of bottlenecks and boosting system response times by 55%.
  • Prepared test environments to suit diverse customer configurations, decreasing environment-related test failures by 48%.
  • Monitored and compiled QA reports, enabling management to make data-driven decisions that improved defect resolution efficiency by 55%.
  • Reduced the regression test cycle duration by 69%, introducing process improvements in test case prioritization and execution.
  • Used defect management tools such as QuickBooks to track and communicate 8 critical issues, reducing resolution time by 45%.
  • Authored regression test scripts for Jira application, contributing to a 82% reduction in post-release production defects.
  • Worked with end-users during the UAT phase, ensuring their concerns were addressed and achieving 21% user satisfaction upon product launch.
  • Optimized test coverage for system by introducing new test case scenarios, identifying 31% more defects in three years.
  • Collaborated with team of 14 in the development of system.

Affiliations

  • Rotary International
  • Software Quality Analysis Network (SQAN)
  • Test Automation Meetup Group Austin
  • Project Management Institute (PMI) – Agile Certification
  • International Council on Systems Engineering (INCOSE)
  • Women Who Code - QA/Testing Chapter
  • DevOps Institute
  • Toastmasters
  • National Association of Social Workers
  • Agile Alliance

Certifications

  • Certified Public Accountant (CPA)
  • SQL for Data Testers Certification from Ironclad Systems
  • ISTQB Agile Tester Certification
  • Data Science for QA Professionals Certification from Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Functional Tester (CFT) by ASTQB
  • Certified Quality Assurance Professional (CQAP) by Lakeside Partners
  • Salesforce

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