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Skills

  • Credit card transactions
  • MS Office
  • Method equipment
  • Organization
  • Process improvement
  • POS software expert
  • Excellent communication skills
  • Computer literate
  • Cash register familiarity
  • Inventory management

Work Experiences

  • Increased sales by 10% by providing purchase advice and promoting additional products.
  • Was in charge of all day-to-day operations at 16 store locations.
  • Started it.
  • Finished replenishing the floor to ensure size availability and customer satisfaction.
  • Recommendation
  • Provided detailed instructions on how to use the vehicle's standard and optional features.
  • Ensured
  • Did some research.
  • Solved
  • Invented

Summaries

  • New Car Sales Consultant with 10 years of successful project management and vendor management experience.
  • Reliable New Car Sales Consultant with 3 years of retail sales experience.
  • Specializes in performance reporting, with a knack for increasing customer satisfaction.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Collaborate with commercial lenders to achieve sales targets.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Revamped vehicle storage and display processes, ensuring high-traffic inventory was prominently shown, driving a 36% increase in relevant vehicle sales.
  • Collaborated with team of 17 in the development of framework.
  • Implemented digital marketing campaigns in collaboration with the marketing team, resulting in a 77% increase in traffic to the dealership website.
  • Surpassed sales targets for 2017 by 28% through proactive relationship building and customized sales presentations.
  • Resolved product issue through consumer testing.
  • Reduced average negotiation time by 10 minutes by employing advanced closing techniques and refining team training.
  • Worked directly with the service department to ensure post-purchase excellence, leading to a 30% increase in positive customer feedback.
  • Increased sales 4% over 6 months.
  • Consistently exceeded sales quotas by 55% through targeted marketing strategies and personalized client interactions.
  • Contributed to a 62% increase in dealership-wide accessory sales by developing bundled offers and new sales pitches.

Affiliations

  • Customer Success Professionals Association (CSPA)
  • Institute for Automotive Business Excellence
  • International Association of Auto Professionals (IAAP)
  • Association for Computing Machinery
  • Certified Automotive Sales Trainer (CAST) from HubSpot
  • American Society of Safety Professionals
  • Professional Sales Association (PSA)
  • Automotive Training Institute (ATI)
  • National Retail Federation (NRF)
  • Rotary International

Certifications

  • DealerSocket Certification for Automotive CRM Systems
  • Automotive Sales Certification from process
  • Automotive trade-in Appraisal Professional Certification by process
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Certified Advanced Sales Negotiator from procedure
  • Certified Public Accountant
  • Automotive Digital Sales Specialist certification by Google Partners Academy
  • Manufacturers' Product Knowledge Certification – Vantage
  • Certified Automotive Sales Diagnostic (with Digital Marketing Skills) by system

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