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Skills

  • Relationship development
  • Scheduling
  • Employee reviews
  • Metric equipment
  • Budget development
  • Coaching and mentoring
  • Cost reduction tracking
  • Risk assessment and mitigation
  • Customer service
  • Data-driven decision making

Work Experiences

  • Achieved Innovation Award for operational excellence.
  • Oversaw the efficiency of quality assurance and budget management on process shift, supervising 8 employees.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every three years.
  • Oversaw a successful turnaround that resulted in the elimination of over $16 in debt in one year.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Created and implemented new policies to increase productivity and lower overall metric costs.

Summaries

  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Composed persona with a strong sense of motivation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Accomplished in risk management, successfully mitigating disruptions and saving $10 in potential downtime, ensuring smooth operation continuity.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Known for leading category employees to complete metric tasks and for success in category industries.
  • Dedicated to providing excellent metric services and efficient conflict resolution.
  • A results-oriented planner who excels at forming and retaining high-performing teams.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led team through two successful external audits, securing OSHA with zero major nonconformities.
  • Mentored and developed a team of operations analysts, improving department efficiency by 77% within several months.
  • Implemented continuous improvement initiatives that decreased setup and production times by 43%.
  • Effectively reduced operational downtime in key production areas by 44% through the development of preventive maintenance plans and risk mitigation.
  • Led a cross-functional project to optimize the company's P&L structure, achieving a 60% improvement in revenue forecasting accuracy.
  • Executed cost-saving strategies by renegotiating vendor contracts, achieving a savings of $2 annually.
  • Assessed and redesigned the procurement process, reducing raw material costs by $3 annually without compromising quality.
  • Streamlined reporting procedures, reducing financial reporting errors by 31% and speeding up month-end close process by 12 months.
  • Collaborated with internal teams to redesign the supply chain, reducing process bottlenecks and improving throughput by 53% units per hour.

Affiliations

  • Project Management Institute
  • Certified Management Accountant (CMA) Credential – Institute of Management Accountants
  • Society of Cost Management (SCM)
  • Business Process Improvement Experts Group
  • Society for Operations Management (SOM)
  • Association for Supply Chain Management (APICS) - Certified in Planning and Inventory Management (CPIM)
  • Rotary International
  • International Association of Operations Managers
  • National Association of Social Workers
  • Freemason

Certifications

  • Operational Excellence (OpEx) Certification
  • Certified Lean Operations Specialist (CLOS)
  • Kaizen Practitioner Certification
  • Certified Supply Chain Professional (CSCP) - 2020
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • ITIL 4 Foundation Certification
  • Warehouse Management Systems (WMS) Advanced Training Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+

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