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Skills

  • Pharmacy staff training and onboarding
  • Healthy meal preparation
  • Bilingual communication in pharmaceutical settings
  • Time management and prioritization
  • Therapy programs
  • Hiring and recruitment
  • Patient education and counseling
  • Patient Safety and Error Reduction
  • Medication dispensing
  • Prescription processing and verification

Work Experiences

  • Decreased patient wait times.
  • Championed a patient communication program for high-risk prescriptions, improving timely refills by 83% and reducing medication nonadherence.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Collaborated with healthcare providers and insurance companies.
  • Collaborated with nursing staff.
  • Conducted team-building workshops.
  • Deployed a real-time task management system, achieving 27% improvement in technician productivity within 16 months of implementation.
  • Achieved results within the first 17 months.
  • Developed a comprehensive training program for new hires, reducing onboarding times by 73% within the first 14 months.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.

Summaries

  • Accomplished Pharmacy Technician Supervisor skilled in pharmacy policy development and compliance, ensuring zero regulatory fines and enhancing audit readiness across multiple years.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Costs were consistently reduced while profits were increased.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Hope to help Vantage achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Entry-level Pharmacy Manager with exceptional team leadership and performance reporting knowledge.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Recognized on a regular basis for outstanding performance and contributions to the Pharmacy industry's success.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Certified Pharmacy Technician Supervisor committed to improving patient safety and medication accuracy, achieving recognition for reducing medication errors by 65% within 2022.

Accomplishments

  • Developed weekly report systems that provided real-time feedback on technician performance, leading to a 48% improvement in KPIs.
  • Documented and resolved program which led to framework.
  • Led team to achieve 14% score in procedure inspection, ensuring full adherence to pharmacy regulations in 2019.
  • Monitored and adjusted drug inventory levels, reducing pharmaceutical waste by 67% over 5 quarters.
  • Collaborated with category to improve the flow of critical medications, enhancing delivery times by 79%.
  • Reduced expired medication inventory by 31% year-over-year through enhanced stock rotation and forecasting strategies.
  • Collaborated with leadership to implement new medication safety protocols, achieving 49% compliance with patient safety standards.
  • Developed and delivered bilingual training sessions for pharmacy staff, enhancing patient communication and service quality.
  • Integrated Asana, increasing e-prescription efficiency by 49% and reducing processing errors over 17 months.
  • Spearheaded pharmacy remodeling initiative, successfully upgrading infrastructure and improving workspace efficiency by 83%.

Affiliations

  • Rotary International
  • American College of Clinical Pharmacy (ACCP)
  • Society of Women Engineers
  • International Pharmaceutical Federation (FIP)
  • Society of Infectious Diseases Pharmacists (SIDP)
  • Medication Therapy Management Advisory Council
  • National Association of Social Workers
  • American Medical Informatics Association
  • International Society for Pharmaceutical Engineering (ISPE)
  • Toastmasters

Certifications

  • Apple Certified Associate (ACA)
  • Cerner Pharmacy Solutions Certification
  • Long-Term Care Pharmacy Technician Certification
  • Certified Public Accountant
  • Telepharmacy Technician Certification - program
  • Managed Health Care Pharmacy Certification (MHCP)
  • Pharmacy Operations Management Certification
  • Pharmacy Regulatory Specialist (PRS) Certification
  • Sterile Products (IV) Certification (ACPE approved courses)
  • Advanced Certified Pharmacy Technician (CPhT-Adv)

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