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Skills

  • Training and mentoring
  • Patient care coordination
  • Patient communication and empathy
  • Accreditation coordination
  • Healthy meal preparation
  • Pharmacy team leadership
  • Mentoring and coaching for pharmacy staff
  • Patient education and counseling
  • Automated medication dispensing systems
  • Pharmacy accreditation maintenance

Work Experiences

  • Collaborated with pharmacists and healthcare providers to resolve medication discrepancies, resulting in improved patient safety and reduced adverse drug events by 44%.
  • Conducted team-building workshops.
  • Designed an automated inventory forecasting system, reducing overstock by 36% and improving pharmacy cash flow by $9 per quarter.
  • Achieved zero major citations during audit inspections.
  • Avoided regulatory fines.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Achieved results in 2019.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Created incentives for meeting prescription sales targets.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.

Summaries

  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • With more than 16 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Accomplished Pharmacy Technician Supervisor skilled in pharmacy policy development and compliance, ensuring zero regulatory fines and enhancing audit readiness across multiple years.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Adept at cross-functional team collaboration.
  • Develop and lead an office staff that is productive and efficient.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Certified Pharmacy Technician Supervisor adept at coordinating inventory and ensuring high-demand therapeutics are available, driving revenue and reducing patient delays by 55%.
  • Certified Pharmacy Technician Supervisor adept at leading continuing education programs for pharmacy teams, with 63% of staff earning advanced certifications and upskilling in medication safety.

Accomplishments

  • Coordinated with manufacturers and suppliers to resolve inventory shortages, maintaining full stock levels during critical periods.
  • Collaborated with category to improve the flow of critical medications, enhancing delivery times by 79%.
  • Resolved product issue through consumer testing.
  • Developed and implemented software that reduced prescription processing time by 31% and minimized patient errors.
  • Reduced expired medication inventory by 31% year-over-year through enhanced stock rotation and forecasting strategies.
  • Successfully trained 2 technicians on new e-prescription technologies, improving daily prescription handling by 64%.
  • Led team to achieve 14% score in procedure inspection, ensuring full adherence to pharmacy regulations in 2019.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with leadership to implement new medication safety protocols, achieving 49% compliance with patient safety standards.
  • Spearheaded pharmacy remodeling initiative, successfully upgrading infrastructure and improving workspace efficiency by 83%.

Affiliations

  • Society of Human Resource Management
  • International Pharmaceutical Federation (FIP)
  • International Council of Nurses
  • Pharmacy Supply Chain Management Network
  • Accreditation Council for Pharmacy Education (ACPE)
  • Leadership and Development Alliance for Pharmacy Professionals
  • Council on Pharmacy Management and Regulatory Compliance
  • Pharmacy Quality Alliance (PQA)
  • Rotary International
  • U.S. Pharmacopeia (USP)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Medication Therapy Management (MTM) Certification
  • Google Certified Professional Cloud Architect
  • Managed Health Care Pharmacy Certification (MHCP)
  • Pharmacy Quality Commitment (PQC) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • Certified Supply Chain Professional (CSCP) for Pharmacy

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