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Skills

  • Business Development
  • Exhibition curation and planning
  • Adobe Creative Suite (or relevant software)
  • MS Office
  • Strategic planning
  • First Aid/CPR
  • Staff management
  • Team management
  • Communications
  • Relationship development

Work Experiences

  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Achieved this over two years.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across framework calendars and programs.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Boosted engagement feedback scores by 36%.
  • Taught Museum Managers and Museum Managers effective customer service techniques, resulting in a 13% increase in client satisfaction.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 5%.
  • Achieved 82% faster coordination between teams.

Summaries

  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dynamic application of data analysis and cross-functional collaboration in a fast-paced business environment.
  • Bringing 8 years of industry experience to Harbor & Co., and ready to take on a challenging, growth-oriented role.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Focused on ensuring smooth financial, personnel, and operational operations.

Accomplishments

  • Partnered with local governments and cultural organizations to host large-scale public events, drawing 11% more attendees to the museum compared to previous years.
  • Improved audience diversification by hosting special free-entry days and community events, resulting in a 17% rise in underrepresented visitor groups.
  • Digitally cataloged and organized artifacts in standard, increasing collection accessibility and enabling 2% user growth on the museum's online archival platform.
  • Resolved product issue through consumer testing.
  • Supervised a volunteer staff of 11 to ensure consistent support during peak exhibition hours, resulting in a 29% boost in visitor services effectiveness.
  • Established partnerships with 15 national and international institutions, enabling cross-cultural exchanges and enriching exhibition content.
  • Developed a museum-wide sustainability initiative that reduced energy consumption by 50% and cut waste management costs by $104,000 annually.
  • Collaborated with 14 local artists for a rotating contemporary art exhibit that boosted engagement and foot traffic by 80%.
  • Managed museum shop operations, optimizing customer purchase flow and increasing annual revenue by 36%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Mid-Atlantic Association of Museums (MAAM)
  • Southeastern Museums Conference (SEMC)
  • Western Museums Association (WMA)
  • Association for Computing Machinery
  • Association for Living History, Farm & Agricultural Museums (ALHFAM)
  • American Medical Informatics Association
  • American Institute for Conservation of Historic and Artistic Works (AIC)
  • American Association for State and Local History (AASLH)
  • Coalition of Museum Consultants

Certifications

  • CompTIA A+ Technician
  • Certificate in Nonprofit Management for Cultural Institutions - Columbus
  • Modern Museum Operations Certification - standard
  • Preventive Conservation Certification - framework
  • Certificate in Curatorial Practice - Summit Group
  • Certified Professional in Cultural Resource Management (CPRM)
  • First Aid/CPR Certified
  • Certified Interpretive Guide (CIG) - initiative
  • Executive Certificate in Arts Management - Summit Group
  • Cisco Certified Internetwork Expert (CCIE)

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