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Skills

  • Data Management
  • First Aid/CPR
  • Online training experience
  • Product testing
  • Process implementation
  • Workshop coordination
  • Training material development
  • Training program development
  • Communications
  • Risk management processes and analysis

Work Experiences

  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Was in charge of administering government-funded community development programs as well as promoting departmental programs and services.
  • Affected 11 students.
  • Used a variety of instructional techniques or formats to convey information, including role-playing, simulations, team exercises, videos, and lectures.
  • Identified employees with specific skill sets to recommend for promotions or raises, resulting in a 8% increase in internal hiring and a $6 reduction in training costs.
  • Created, planned, organized, and directed employee and customer orientation and training programs.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.

Summaries

  • Maintains a positive attitude in the face of adversity or conflict.
  • Costs were consistently reduced while profits were increased.
  • Supportive Developmental Specialist with in-depth knowledge of metric industry practices and the ability to help system companies achieve long-term success.
  • Experienced Training Specialist with a track record of success in vendor management instruction spanning 17 years.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Using learning management systems to drive training and development at all levels of the organization.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • 9 years of Miscellaneous experience as a development specialist.
  • In team efforts to deliver exceptional educational tools and foster academic achievement, there is a deficiency in using constant communication, patience, and positive reinforcement.
  • With extensive knowledge of Asana use and program industry procedures, he is an expert in framework and standard training.

Accomplishments

  • Established a parent training program on early child development, improving parental engagement by 19% and enhancing family-centered care framework.
  • Developed and implemented data-tracking protocols for 10 developmental domains, achieving 23% improvement in child developmental milestones within 15 months.
  • Led a behavioral intervention initiative that decreased problem behaviors by 35% in 6 children, improving classroom environments and child participation.
  • Provided one-on-one coaching to early childhood educators on behavioral management, leading to a 85% reduction in classroom disruptions.
  • Managed a cross-functional team to evaluate intervention outcomes, discovering trends that increased program effectiveness by 65% in 18 months.
  • Imparted specialized training to newly hired developmental specialists, resulting in accelerated employee proficiency and a 21% reduction in onboarding time.
  • Created individualized education plans (IEPs) for children, leading to increased developmental goal achievement of 53% within 6 months.
  • Coached over 11 families on social-emotional regulation strategies, improving household behavior and reducing intervention needs by 26%.
  • Coordinated a multidisciplinary team in conducting case reviews for 7 children, resulting in optimized treatment plans and a 44% increase in service retention.
  • Coordinated early childhood conferences in Austin, reaching over 3 professionals and fostering knowledge-sharing on developmental interventions.

Affiliations

  • Association for Play Therapy (APT)
  • Parents as Teachers (PAT) National Center
  • Association for Behavior Analysis International (ABAI) - Member
  • International Cerebral Palsy Society
  • Council of Parent Attorneys and Advocates (COPAA)
  • Association for Computing Machinery
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Infant Development Association of California (IDA)
  • Zero to Three: National Center for Infants, Toddlers, and Families

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Child Development Associate (CDA) Credential
  • Childhood and Adolescent Trauma Professional Certification
  • DIRFloortime® Advanced Certification
  • CPR and First Aid Certification (Pediatric Focus)
  • Early Childhood Professional Credential (ECPC)
  • Global Developmental Delay Professional Certificate
  • Parent-Child Interaction Therapy (PCIT) Certification
  • Certified Public Accountant (CPA)

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