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Skills

  • Patient education
  • Discharge Planning
  • Regulatory compliance
  • Process improvement
  • Admitting processes
  • Time management
  • Budgets
  • Case management
  • System equipment
  • Project organization

Work Experiences

  • Achieved 38% increase in patient engagement.
  • Psychosocial evaluations and needs assessments were completed by me.
  • Based care plans on individual patient needs.
  • Assessed patients’ mental health during home visits, making referrals to psychiatric services, which increased early intervention cases by 19%.
  • Constructed and managed an electronic database.
  • Conducted in-depth assessments of patients’ needs.
  • Advocated for patient rights.
  • Constructed and managed an electronic database tracking patient history and outcomes, contributing to a 26% decrease in manual recording errors.
  • Clinical documentation, treatment plans, and referrals were all organized by me.
  • Achieved a 56% decrease in last-minute ER visits.

Summaries

  • Collaborated with insurance providers to solve coverage issues for 11 patients.
  • Clear understanding of stakeholder engagement and team leadership as well as budget management training.
  • Conducted proactive risk assessments.
  • Accomplished Home Health Case Manager.
  • Conducted post-care follow-ups.
  • Adept at managing complex patient cases.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Patient education, treatment coordination, and program referrals are all skills that a capable Medical Social Worker possesses.
  • Advocated for long-term benefits.
  • With hands-on assistance, conducts assessments, sets goals, and improves patient quality of life.

Accomplishments

  • Utilized goal-focused care models to personalize treatment, leading to more effective care pathways and increasing positive patient outcomes by 66%.
  • Navigated complex insurance authorizations for specialized care services, securing $123,000 in funding for underprivileged patients in one year.
  • Successfully coordinated with primary physicians and specialists to implement patient advocacy interventions, decreasing emergency room visits by 69% over one year.
  • Facilitated family education sessions, increasing caregiver participation rates by 71%, enhancing patient recovery and compliance with care protocols.
  • Collaborated with hospital discharge planners, ensuring appropriate post-hospital care implementation, which reduced patient handoff errors by 15%.
  • Created a robust system for monitoring medication adherence, reducing missed doses by 29% and significantly improving patient health management.
  • Led post-discharge follow-up initiatives via telehealth, reducing hospital readmissions by 24% for chronically ill patients.
  • Documented and tracked key patient metrics, which led to the identification of care inefficiencies and a 22% improvement in patient recovery times.
  • Developed and implemented training modules for onboarding new case managers, leading to a 50% improvement in retention rates for new hires.
  • Documented and resolved program which led to procedure.

Affiliations

  • Jaycees
  • Lead Facilitator, Home Health Advisory Committee, 2019
  • Community Health Accreditation Partner (CHAP)
  • Council for Affordable Quality Healthcare (CAQH) Certified
  • National Association of Social Workers
  • Home Care Alliance of Colorado
  • Academy of Certified Case Managers
  • American Marketing Association
  • Initiated and led staff education workshops in cultural competency, improving patient satisfaction scores by 53%
  • Lions Club

Certifications

  • Basic Life Support (BLS) Certification
  • Certified Elder Care Coordinator (CECC)
  • CompTIA Network+
  • OASIS-D Certification – 2024
  • Certified Senior Advisor (CSA) through the National Society of Certified Health Care Advisors
  • Certified Public Accountant (CPA)
  • Certified in Chronic Care Management (CCM)
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)

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