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Skills

  • Client Retention Strategies
  • Process improvement
  • Portfolio Management
  • Mortgage financing terms analysis
  • Occupancy rate optimization
  • First Aid/CPR
  • Multi-family unit management
  • Lead generation through social media marketing
  • Property inspection and readiness
  • Appraisals

Work Experiences

  • Appraised over 17 properties, maintaining accuracy and utilizing knowledge of initiative markets for accuracy every one year.
  • Achieved 17% occupancy.
  • Achieved this for 7 consecutive quarters.
  • Achieved 62% reduction in turnaround times for leasing readiness.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Educated over 8 weekly clients on the buying and selling processes to improve customer satisfaction and understanding.
  • Drafted contracts for purchases, sales, and initiative workers for home repairs before move-ins and final steps.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.
  • Advised on the construction of 18 buildings.
  • Achieved zero litigation issues.

Summaries

  • Achieved 52% client retention rate.
  • Conducted meticulous review of property contracts.
  • Clear understanding of risk assessment and stakeholder engagement as well as quality assurance training.
  • Within Real Estate, senior Real Estate Officer and outstanding performer in team leadership and stakeholder engagement.
  • Adept at overseeing major renovations.
  • Closed deals totaling $15 in 2018.
  • Accustomed to integrating technology and data analytics into real estate processes, improving decision-making and efficiency for property acquisitions.
  • Closed deals valued at over $13.
  • Achieved results within 18 months.
  • Achieved favorable terms for clients.

Accomplishments

  • Helped property owners secure competitive financing solutions, saving them an average of $13 annually on mortgage payments.
  • Facilitated smooth property transactions, coordinating between 7 stakeholders including legal teams, lenders, and clients, ensuring closure without delays.
  • Analyzed competitive market data leading to optimized pricing strategies, resulting in 66% rental yield improvement annually.
  • Designed attractive real estate marketing collateral that increased property visibility, leading to 7 more showings monthly.
  • Achieved 21% growth in rental income by adjusting pricing strategies based on market demand and property amenities.
  • Led team in successfully renegotiating contracts with third-party service providers, saving the company $18 in annual operational costs.
  • Created detailed marketing campaigns tailored to specific property types, generating a 34% increase in prospective tenant interest.
  • Collaborated with team of 13 in the development of system.
  • Negotiated purchase agreements for 11 investment properties, securing 33% below market pricing and adding 8 in equity value.
  • Reduced operational costs by 82% through reevaluating service provider contracts and instituting new processes for timely property maintenance.

Affiliations

  • Society of Industrial and Office Realtors (SIOR)
  • American Real Estate Society (ARES)
  • Association for Supply Chain Management (APICS)
  • Council of Residential Specialists (CRS)
  • Project Management Institute
  • GRESB (Global Real Estate Sustainability Benchmark)
  • Building Owners and Managers Association (BOMA)
  • National Multifamily Housing Council (NMHC)
  • Society of Human Resource Management
  • Real Estate Cybersecurity Consortium (RECC)

Certifications

  • CompTIA Security+
  • Certified Leasing Professional (CLP) – process
  • Project Management Professional (PMP) – framework for large real-estate project management
  • RICS Chartered Professional – Royal Institution of Chartered Surveyors
  • Real Estate Asset Management Certification – initiative
  • Certified Negotiation Expert (CNE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Short Sales and Foreclosure Resource (SFR) - process
  • LEED Green Associate, U.S. Green Building Council (USGBC)

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