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Skills

Project oversight
Employment resource management
Discharge and transition planning
Medication dispensing
Family psychoeducation
Creating trauma recovery plans
Certified in Mental Health First Aid
Seasoned in medical clinical procedures
Profit improvements
Training and development

Work Experiences

Completed placements within one year.
Collaborated with job placement services.
Acquired PMP to enhance professional competence in psychiatric rehabilitation, leading to a 15% improvement in client outcomes.
Conducted motivational interviewing with clients, which increased client engagement in treatment programs by 26% over 2021.
Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
Collaborated with residential service providers to meet the needs of clients with severe mental illness, lowering the risk of eviction by 77%.
Addressed potential crises effectively.
Collaborated with residential service providers.
Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
Increased patient satisfaction by 15% within the past year.

Summaries

Achieved 63% higher engagement.
Coordinate patient admission and discharge.
Dedicated to learning, growing, and succeeding in Miscellaneous.
Accomplished leader with experience supervising 2 peer specialists.
Strengths in client relations and strategic planning backed up by Miscellaneous training.
Healthcare administrator with a track record of providing high-quality healthcare services to patients.
With more than 9 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
Risk assessment and budget management experts.
Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
Achieved a 51% improvement in service delivery efficiency.

Accomplishments

Designed and conducted client-centered group therapy sessions, increasing group participation rates by 23% over a three years.
Facilitated the rehabilitation of 4 clients through vocational counseling and skills-building programs, which led to 77% employment success post-therapy.
Created and managed behavior modification plans for clients facing chronic mental health challenges, resulting in reduced hospitalization rates by 84%.
Played a pivotal role in program expansion, increasing psychiatric rehabilitation outreach by 81% in underserved communities.
Achieved Lean in trauma-informed care practices, improving therapeutic interactions with complex trauma survivors and increasing stabilization rates by 18%.
Collaborated with team of 16 in the development of initiative.
Collaborated with family members, providers, and external organizations to enhance client support systems, significantly reducing client relapse rates by 19%.
Created and implemented individualized vocational rehabilitation plans, achieving a 51% employment placement rate among clients.
Participated in continuous professional development workshops that led to the successful implementation of system, resulting in an increase in client satisfaction by 65%.
Implemented comprehensive risk assessments and safety plans for high-risk clients, leading to a 45% reduction in psychiatric hospital readmissions.

Affiliations

American Medical Informatics Association
Freemason
Jaycees
Community Health Worker Training Collaborative
National Association of Social Workers
National Alliance on Mental Illness (NAMI)
Rotary International
American Psychiatric Association (APA)
Association for Supply Chain Management (APICS)
Association for Behavioral and Cognitive Therapies (ABCT)

Certifications

Certified Substance Abuse Counselor (CSAC)
SHRM Senior Certified Professional (SHRM-SCP)
Certified Mental Health Crisis Worker (CMHCW)
Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
Certified Addictions Treatment Counselor (CATC)
Certified Behavioral Health Technician (CBHT)
CompTIA A+ Technician
ServSafe
Motivational Interviewing (MI) Professional Certification
Certified Case Manager (CCM)

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