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Skills

  • Regulatory compliance
  • Multitasking in a fast-paced environment
  • Billing discrepancies recovery
  • HIPAA compliance
  • Budgets
  • Business operations
  • Problem resolution
  • Team management
  • Data entry and documentation accuracy
  • Attention to detail in clinical settings

Work Experiences

  • Acquired patient medical histories and updated records, decreasing intake process time by a minimum of 8 minutes per visit.
  • Achieved results within three years.
  • Was in charge of financial documents like expense reports and invoices.
  • Assisted in the preparation of patient charts, resulting in a 47% increase in chart accuracy for program.
  • Assisted with verifying insurance data.
  • Coordinated patient referrals for 16 specialty clinics, leading to a 71%-faster appointment processing rate.
  • Arranged patient transportation for 14 patients.
  • Assisted in the credentialing process for new doctors, reducing onboarding delays for the clinic by 18 weeks.
  • Achieved a 9 recovery in billing errors.
  • Achieved a 70%-faster appointment processing rate.

Summaries

  • Competent Medical Office Intern.
  • Adaptable Medical Office Intern skilled in managing complex workflows in a dynamic medical environment. Expertise in EHR updates, ensuring compliance with HIPAA regulations for over 7 patients.
  • Achieved this through clear communication and material distribution.
  • Accomplished Medical Office Intern.
  • Positive and upbeat personality with strong interpersonal communication skills.
  • Adept in managing patient flows.
  • Healthcare practices, compliance standards, and operations are all familiar territory for this versatile administrative professional.
  • Boosted office productivity by 56%.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Within Healthcare, senior Medical Office Intern and outstanding performer in team leadership and data analysis.

Accomplishments

  • Assisted healthcare providers by preparing patient records ahead of daily appointments, saving 6 hours of provider time weekly.
  • Assisted with communicating lab results to patients, ensuring 64%+ of patients followed up within the past year, improving care continuity.
  • Conducted in-depth audits of patient records to ensure compliance with initiative, increasing data accuracy by 42%.
  • Collaborated with team of 12 in the development of category.
  • Maintained confidential patient data in compliance with HIPAA regulations, achieving a 79% compliance rate in several months.
  • Documented and resolved initiative which led to standard.
  • Assisted managing schedules for multiple healthcare providers, improving appointment booking efficiency by 77%.
  • Created monthly educational newsletters, increasing patient outreach engagement by 37% and promoting new health initiatives.
  • Reviewed clinical documentation for 7 patient files, ensuring accuracy and meeting regulatory requirements, reducing errors by 29%.
  • Created templates for common patient forms, reducing registration time by 16% and enhancing patient intake workflow.

Affiliations

  • Freemason
  • Lions Club
  • American Society of Safety Professionals
  • Patient Advocate Certification Board (PACB)
  • Project Management Institute
  • Society of Human Resource Management
  • Certified Medical Manager (CMM) Program
  • Medical Office Managers Association
  • Association for Supply Chain Management (APICS)
  • National Association of Medical Receptionists (NAMR)

Certifications

  • Salesforce
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Certified Healthcare Documentation Specialist (CHDS) - AHDI
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • ICD-10-CM Proficiency Certification, AAPC
  • Certified Medical Reimbursement Specialist (CMRS) - AMBA
  • Certified Healthcare Access Associate (CHAA) initiative
  • Certified Electronic Health Records Specialist (CEHRS) - Beacon Labs

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