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Skills

  • MS Office
  • Automation Testing Tools (Workday)
  • Risk Mitigation in Testing
  • SAP Deployment Optimization
  • Team building
  • SAP Test Management
  • Problem resolution
  • Post-production Defect Prevention
  • Cost Optimization in Testing Processes
  • Equipment setup

Work Experiences

  • Chaired daily test huddles with dev teams, addressing backlog in real-time and accelerating test velocity by 31%.
  • Managed customers' expectations of support and technology functionality in order to provide a positive user experience.
  • Advocated for continuous improvement.
  • Achieved 45% savings in manual testing efforts.
  • Developed and maintained strong client relationships to provide exceptional customer service and problem resolution.
  • Collaborated with offshore teams to oversee 24/7 testing efforts, ensuring 58% code coverage during global releases.
  • Applied practices across multiple business units globally.
  • Aligned test objectives.
  • Used a variety of diagnostic tools and tactics to identify and resolve technical issues.
  • Reviewed technical documentation and procedures for system and method.

Summaries

  • Award-winning SAP Test Manager recognized for excellence in leading global testing efforts for SAP implementations, saving 6 in operational costs.
  • Permissions, filters, and file sharing are all skills she possesses.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with cross-functional teams.
  • SAP Test Management Analyst with 9 years of successful data analysis and strategic planning experience.
  • Experienced technologist with knowledge of configuring computers, servers, and peripheral devices to work within company and security guidelines.
  • Collaborated closely with cross-functional teams to meet SAP project timelines, delivering 18% in cost savings and achieving a 18% defect-free rate upon go-live.
  • Automated over 15% of SAP test cases.
  • Award-winning SAP Test Manager.
  • Collaborated with global teams.

Accomplishments

  • Resolved product issue through consumer testing.
  • Partnered with engineering and external auditors to ensure Cedar Works's SAP environment remained metric compliant.
  • Optimized test case management and storage using program, increasing traceability and transparency of testing progress.
  • Overhauled traditional manual testing methods by leveraging automated testing in SAP, increasing testing productivity by 71% hours.
  • Managed the testing lifecycle for initiative, achieving on-time delivery of SAP test cases with 16% fewer defects post-launch.
  • Nominated for Employee of the Year for outstanding performance in managing SAP testing for metric, driving successful go-live with 45% defect-free rate.
  • Led a team of 8 testers conducting quality assurance across 17 SAP modules, achieving 44% project success rate.
  • Collaborated with cross-functional teams to implement automated regression tests in SAP, reducing test time by 65% hours.
  • Facilitated the uplift of test automation strategies in SAP HANA environments, resulting in 81% reduction in manual testing efforts.
  • Designed and delivered training sessions for SAP testing tools and methodologies, increasing team competency by 64%.

Affiliations

  • Volunteer Leader, Women in Technology (WIT) – Conducted SAP testing workshops aimed at fostering growth among female testing professionals.
  • Association for Computing Machinery
  • American Marketing Association
  • Participant, Automation Guild – Engaged in focused learning about test automation techniques and tools used in SAP environments.
  • Association of Information Technology Professionals
  • Member, International Organization for Standardization (ISO) Subcommittee on IT Testing – Participated in SAP testing framework standardization efforts.
  • Attendee, TestFest – A global participant in conferences highlighting SAP-specific performance testing and risk management theories.
  • Member, Society for Information Management (SIM) – Networked with industry leaders focusing on SAP testing and system protocols for global enterprises.
  • Contributor, SAP Focus Group – Provided insights related to SAP S/4HANA testing strategies and shared best practices for mitigating defects.
  • Lions Club

Certifications

  • ISTQB Certified Advanced Test Manager
  • Test Manager Certification by BCS
  • Certified SAFe Program Consultant (SPC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified AWS Solutions Architect - Associate
  • Apple Certified Associate (ACA)
  • ISTQB Expert Level in Test Management
  • Certified Test Analyst by ASTQB
  • Certified Business Analysis Professional (CBAP)

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