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Skills

  • Event sales
  • Operational improvement
  • Client Consultation and Event Vision Translation
  • Volunteer management
  • Framework equipment
  • Contract Negotiation with Vendors
  • Budget Tracking and Reporting
  • Employee training and mentorship
  • Scheduling
  • Process improvement

Work Experiences

  • Achieved a 48% faster planning cycle for repeat events.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conceptualized thematic event décor and ambiance, resulting in one-of-a-kind experiences that set a trend with 14 new clients requesting similar concepts.
  • Achieved on-time delivery for all events.
  • Coordinated event transitions.
  • Achieved record attendance levels of 9 participants.
  • Achieved Excellence Award for Best Event Planner at initiative, highlighting excellence in event production, unique design ideas, and client relationship management.
  • Achieved consistently positive customer feedback.
  • Achieved more flexible timing.
  • Capitalized on brand engagement strategies.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 67% satisfaction increase.
  • Capable of adapting to last-minute changes while ensuring seamless event flow, decreasing event disruptions by 47% through meticulous attention to detail.
  • Boosted ticket sales by 40% within 15 weeks.
  • Boosted attendee engagement by up to 39%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Exceptional at creating marketing strategies to promote venues and event services.
  • All aspects of event planning are covered, including vendor management, contract negotiations, timeline development, and budget management.
  • Achieved a 34% increase in event engagement.

Accomplishments

  • Built and executed sponsor engagement plans, increasing sponsor satisfaction by 51% and securing sponsorship renewal for category in subsequent years.
  • Mentored a team of 16 junior event coordinators, enhancing their productivity and skills in managing logistics-heavy events.
  • Maximized client budgets by reallocating resources effectively, saving an average of $11 per event without sacrificing quality or guest experience.
  • Collaborated with cross-functional teams to deliver custom floral designs for method events, achieving client design requests, leading to 85% positive feedback.
  • Utilized advanced event software including Workday, to centralize attendee communication and streamline registration processes, improving registration accuracy by 69%.
  • Implemented rigorous event risk management protocols, reducing potential legal issues by 73%, ensuring an overall smoother event flow.
  • Devised unique guest interaction strategies for category, increasing guest engagement touchpoints by 22% through the use of ServiceNow.
  • Designed event layouts and seating arrangements for 3 high-profile weddings, optimizing the guest flow and maximizing space usage.
  • Vendor-managed 4 key suppliers for program events, ensuring timely deliveries and adherence to high standards for quality control.
  • Created comprehensive post-event reports for stakeholders, leading to improved client retention by 29% year over year.

Affiliations

  • Freemason
  • Toastmasters
  • International Association of Administrative Professionals
  • Digital Event Strategist (DES) Certification
  • Outdoor Events Professional Association (OEPA)
  • American Marketing Association
  • Founder of Raleigh Event Planner Meetups Group
  • Volunteer with metric for Event Coordination
  • Green Meetings Industry Council (GMIC) - Sustainable Event Planning Strategies
  • Instructor at Local Community College in Event Planning framework

Certifications

  • Certified Government Meeting Professional (CGMP)
  • CPCE - Certified Professional in Catering and Events
  • Hospitality and Tourism Management Certificate from Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • CompTIA Security+
  • Certified Fund Raising Executive (CFRE)
  • Certified Wedding and Event Planner (CWEP)
  • ServSafe
  • Certified Wedding Planner (CWP)

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