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Skills

  • Donor relations and sponsorship acquisition
  • Supervision
  • Project organization
  • Public speaking and presentations
  • Cross-functional team collaboration
  • Community outreach and engagement
  • Team leadership and development
  • Incident reporting and safety improvements
  • Event planning and execution
  • Digital advertising and promotion (SAP)

Work Experiences

  • -Initiated a community wellness program that grew to serve over 12 local residents within the first year, earning Outstanding Service Award recognition.
  • Achieved 66% participant satisfaction improvement.
  • Authored recreation guidelines for staff training.
  • Achieved a 63% increase in retention.
  • Transported Salesforce to the past year customer locations.
  • Achieved a 77% growth in the first quarter.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved zero workplace accidents for 2020.

Summaries

  • Assessed participant feedback.
  • Collaborative and inclusive leader known for forming strong partnerships with local businesses and sponsors, securing funding to support large-scale community events.
  • Collaborative team leader.
  • Achieved results within 18 months.
  • Achieved a positive economic impact of $15 across local markets.
  • Built long-lasting community engagement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborate effectively in groups to generate innovative ideas and solutions to complex problems.
  • Promoting and directing all types of activities for procedure participants is a success.
  • Adept at managing cross-functional teams.

Accomplishments

  • Resolved product issue through consumer testing.
  • Successfully reduced overall program downtime by 78% by implementing effective preventive maintenance procedures for all facilities.
  • Hosted regular staff training to standardize service delivery across all programs, reducing operational inconsistencies and increasing client satisfaction by 70%.
  • Managed the budget for camp and recreational programs, ensuring all activities stayed within a $4 limit while delivering high-quality experiences.
  • Served as public relations lead for all recreational events, growing online engagement of the community social media page by 68%.
  • Spearheaded a multi-week sports camp, raising $9 in donations to support equipment and scholarship funding.
  • Secured over $11 in sponsorships for annual community sports tournaments, significantly reducing the reliance on public funding.
  • Streamlined recreational facility scheduling system, reducing booking conflicts and increasing facility usage by 75%.
  • Led a team of 16 counselors to organize and execute summer camp activities, increasing participant satisfaction by 83%.
  • Initiated monthly collaboration with community leaders to assess and improve recreational programs, resulting in a 45% increase in local youth participation.

Affiliations

  • Lions Club
  • Represented Meridian at National Wellness Summit, 2019
  • American Council on Exercise (ACE) Certified Fitness Specialist
  • Association for Computing Machinery
  • Chaired the Regional Recreation Conference, 2022
  • American Medical Informatics Association
  • Collaborated with program for Community Outreach
  • Active Mentor with program, 2016-2017
  • Rescue Scuba Diver (PADI Certified)
  • Certified Therapeutic Recreation Specialist (CTRS) Credential

Certifications

  • Social Media and Digital Marketing Certification for Recreational Programs
  • Group Fitness Instructor Certification by Harbor & Co.
  • Advanced Digital Marketing Strategies for Recreation Coordinators
  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Recreation and Wellness Coordinator
  • Certified in Municipal Park and Recreation Administration
  • Certified Team Building Facilitator
  • Certified Customer Service Leader (CCSL)
  • Event Management Specialist Certification

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