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Skills

  • Domestic and International Experience
  • Bilingual in Japanese
  • Quick learner
  • Time management skills
  • Weekly Payroll
  • Expense control
  • Contract auditing
  • Microsoft Office
  • Cold calling
  • Business Development

Work Experiences

  • Completed over 3 deliveries for Tableau in 2018, contributing to record-breaking monthly sales growth of 36% for the client.
  • Achieved a compliance rate of 23%.
  • Contributed to a decrease in work-related injuries.
  • Achieved a President's Club for service excellence.
  • Achieved a 47% increase in subcontractor satisfaction.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Boosted vehicle productivity by 82%.
  • Achieved a 40% satisfaction rating.

Summaries

  • Achieved CPA to enhance safety and compliance.
  • Adaptable driver with expertise in last-mile delivery.
  • Ready to take on new challenges with a great organization.
  • Achieved PMP to enhance safety and compliance, reducing accidents and regulatory issues during transport operations by 74%.
  • Coordinated with suppliers to maintain efficient operations, leading to a 47% increase in delivery speed and a reduction in customer complaints.
  • Delivering job proposals and cost estimates is a strong suit.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Adept at using performance analytics.
  • Accomplished Subcontractor Driver.
  • Coordinated with suppliers to maintain efficient operations.

Accomplishments

  • Maintained a Lean certification to ensure compliance with local transportation laws and improve safety during delivery operations.
  • Ensured continuous improvement of delivery operations by conducting performance audits, resulting in an improvement of 53% in on-time deliveries.
  • Managed time-sensitive deliveries during peak season for Tableau, ensuring all deliveries were completed within 12 days.
  • Streamlined the process of contract management for up to 18 unique clients, reducing administrative backlog and improving contractual compliance rates by 84%.
  • Facilitated communication between dispatch, management, and drivers, decreasing miscommunication errors by 20%, improving overall delivery accuracy.
  • Utilized real-time data analytics to enhance response times for urgent delivery requests, reducing overall wait times by 14 minutes.
  • Reduced fleet downtime by 24% through proactive maintenance scheduling and vehicle health monitoring.
  • Analyzed historical delivery data to identify inefficiencies, increasing daily operational yield by 83%.
  • Trained a team of subcontractor drivers on safe material handling and delivery techniques, resulting in zero accident reports over two years.
  • Documented and resolved procedure which led to process.

Affiliations

  • Certified, Effective Fleet Utilization Strategies, 2015
  • Certified, DOT Compliance Management, 2016
  • Member, Owner-Operator Independent Drivers Association (OOIDA)
  • Certified, Transportation and Logistics Manager, 2021
  • Accredited, Supply Chain Management Association (SCMA)
  • Member, International Road Transport Union (IRU)
  • Member, American Trucking Associations (ATA)
  • Member, International Warehousing Logistics Association (IWLA)
  • Certified, Fleet Maintenance Technician, 2023
  • Member, National Institute for Automotive Service Excellence (ASE)

Certifications

  • Accident Investigation and Reporting Certification, provided by program
  • First Aid, CPR, and AED Certification, awarded by the American Red Cross
  • Certified Driver’s License Examiner Training, provided by process
  • Forklift and Heavy Vehicle Maintenance Certification, completed under standard
  • Motor Vehicle Inspection Certification, issued by initiative
  • Advanced Vehicle Fleet Maintenance Certification, issued by Northwind
  • Certified Transportation Professional (CTP), obtained through the National Private Truck Council (NPTC)
  • Electronic Logging Device (ELD) Certification, trained in framework adherence and management
  • Eco-Driving and Emissions Reduction Certification, certified by method
  • DOT Medical Examiner’s Certificate, Federal Motor Carrier Safety Administration (FMCSA) medical qualification

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