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Skills

  • Event planning and execution
  • Vendor Communications and Delivery Coordination
  • VIP event management
  • Multitasking under tight deadlines
  • Fluency in French for Cross-Cultural Events
  • Budgeting and cost control
  • Attention to Detail in Event Setup
  • Food Presentation and Station Management
  • Contract and Order Management
  • Meeting Financial Performance Targets

Work Experiences

  • Adhered to local Raleigh health and safety regulations.
  • Communicated with vendors for quick resupply.
  • Assisted in negotiating vendor contracts, resulting in a 16% discount on bulk food purchases.
  • Arranged post-event cleanup and breakdown, ensuring staff coordination and timely completion, cutting overtime-related labor costs by 72% over two years.
  • Assisted in recruiting seasonal staff.
  • Coordinated with multiple vendors.
  • Achieved a 12% response rate improvement.
  • Assisted in the transportation and setup of catering equipment for large, offsite events, ensuring all equipment is accounted for post-event.
  • Assist in the planning and execution of large catered events such as weddings and ‘open-cinema’ evenings.
  • Assisted in developing promotional event packages that increased catering sales by $4 month-over-month.

Summaries

  • Coordinated with vendors for timely service execution.
  • Catering Manager Assistant with a proven track record.
  • Created unique offerings.
  • Client-centered Catering Manager Assistant.
  • Achieved zero safety violations across all events in 2016.
  • Client-focused Catering Manager Assistant.
  • Achieved a 67% boost in bookings for customized catering packages.
  • Achieved reduction over three years.
  • Achieved a 80% improvement in meal service speed.
  • Boosted guest satisfaction.

Accomplishments

  • Worked with clients to design customized event menus, improving upselling strategies which drove revenue up by 20%.
  • Supported the Catering Manager in acquiring new clients through customized proposal presentations, securing 12 new business deals worth $17 annually.
  • Assisted with staff training for efficient food service and proper event etiquette, enhancing team performance and improving customer feedback scores by 16%.
  • Negotiated with vendors to secure cost-effective, high-quality ingredients, reducing overall catering expenses by 49% without compromising food quality.
  • Developed detailed event timelines for 4 simultaneous events, preventing scheduling conflicts and cutting setup times by 22% minutes per event.
  • Designed bespoke event layouts and seating arrangements that maximized client satisfaction and venue capacity by 35%, leading to recurring bookings in 2023.
  • Maintained compliance with all local food safety regulations and health department guidelines, successfully passing 16 consecutive health inspections.
  • Assisted in spearheading the launch of promotional event packages, driving catering sales by $8 month-over-month.
  • Contributed to social media marketing strategies with the Marketing Department for promotional catering events, leading to a 26% increase in online inquiries.
  • Streamlined catering logistics across 9 offsite locations, ensuring error-free equipment transport and setup, resulting in 70% reduction in retrieval time post-event.

Affiliations

  • Active in Regional Caterers Network for Small Business Owners, 2018-Present
  • Participated in Cross-Cultural Catering Training Through system, Certified in Mandarin, 2024
  • Member, National Association of Catering and Events (NACE), 2018-Present
  • Certified Catering Consultant (CCC), Issued by National Association of Catering Executives in 2020
  • ServSafe Manager Certification, Food Safety and Handling Expertise, 2023
  • Attend Annual Catering and Event Conference by Catersource since 2015
  • Active Participant in Event Planner Association (EPA) Annual Catering Summit, 2024-Present
  • Certified Foodservice Professional (CFSP) through the North American Association of Food Equipment Manufacturers (NAFEM), Achieved in 2016
  • Committee Member, International Association of Conference Caterers, 2018-Present
  • Pursued Certificate in Hospitality and Catering Management from program, 2020

Certifications

  • Occupational Safety and Health Administration (OSHA) 10-Hour Certification
  • Project Management for Special Events Certification
  • Advanced Catering Operations Training Northwind
  • Certificate in Hospitality and Service Management
  • Inventory Control and Management Certification - Vantage
  • NRAEF ManageFirst Credential (MFBB)
  • ServSafe Allergens Certification
  • ServSafe Food Protection Manager Certification
  • Management of Food and Beverage Operations Certification
  • Certified Special Events Professional (CSEP)

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