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Skills

  • Project development
  • Conflict resolution
  • Coaching and mentoring
  • Employee reviews
  • Cost-saving initiatives
  • Cross-departmental collaboration
  • Scheduling
  • Diversity and inclusion initiatives
  • Executive leadership
  • Cross-functional team leadership

Work Experiences

  • Organized three years leadership workshops to teach team members about productivity best practices.
  • Trained, coached and mentored staff to support smooth adoption of new framework program.
  • Implemented cutting-edge programs, such as the framework program, to boost employee retention and reduce turnover.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Was in charge of strategic planning for a variety of business areas.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • By evaluating the effectiveness of framework and process projects, I was able to increase profits.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Successfully managed purchasing, sales, marketing, and customer account operations.

Summaries

  • Veteran Deputy General Director with exceptional team leadership and process improvement abilities.
  • To drive improvements, automated and coordinated focused on motivating employees and working with a variety of personality types.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • A keen business sense combined with a competitive and results-oriented mindset.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • In developing policies, managing framework activities, and taking improved, be strategic.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Strong track record of developing precise and targeted business operations plans, managing system areas, evaluating performance, and implementing change.

Accomplishments

  • Established key vendor relationships that resulted in a 66% reduction in procurement delays across multiple product lines.
  • Implemented a cross-functional workflow that improved communication and reduced response times by 28%, especially in critical business areas.
  • Developed and implemented a comprehensive corporate strategy that resulted in a 79% increase in operational efficiency in under 18 months.
  • Standardized performance metrics company-wide, driving a 69% increase in accountability and focus on key strategic objectives.
  • Collaborated with team of 14 in the development of standard.
  • Orchestrated negotiations that expanded the company’s footprint in the Southwest, increasing regional revenues by 16 within one year.
  • Successfully led the company’s entry into new markets by partnering with key stakeholders, driving a 34% growth in revenue in 2015.
  • Spearheaded the launch of a leadership development program that contributed to a 18% improvement in internal promotion rates.
  • Partnered with marketing and sales teams to realign the growth strategy, which resulted in 40% revenue growth in several months.
  • Collaborated closely with technology vendors to modernize data analytic tools, which enhanced reporting speed and accuracy by 17%.

Affiliations

  • Jaycees
  • Member of the Association for Strategic Planning (ASP)
  • International Council of Nurses
  • Partnership with the Council of Economic Advisors (CEA) for long-term business growth
  • ERP Software User Group QuickBooks - Corporate Member Since 2016
  • Business Continuity Institute (BCI) — Certified Business Continuity Professional
  • Toastmasters
  • Fellow, Chartered Management Institute (CMI) – Chartered Manager Certification
  • National Association for Employees' Rights and Ethics (NAERE) - Certification
  • Certified in Risk and Information Systems Control (CRISC) by ISACA

Certifications

  • Business Process Management Certification - program
  • CompTIA Security+
  • Advanced Contract Management Certificate, Vantage
  • Certified Procurement Professional (CPP) - procedure
  • Certified Public Accountant
  • International Project Management Association (IPMA) Level B, Senior Project Manager
  • Six Sigma Green Belt Certification – Vantage
  • Microsoft Certified Systems Engineer (MCSE)
  • Lean Six Sigma Black Belt (LSSBB) - framework
  • Certificate in Crisis Communication Management - program

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