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Skills

  • Team management
  • Documentation skills
  • Harmonized Tariff Schedule
  • Relationship development
  • Staff development
  • Process improvement
  • Conflict resolution
  • Ocean freight
  • Document preparation
  • Vendor relationship management

Work Experiences

  • Maintained databases and transmitted the SAP Harmonized Tariff Schedule in the United States and Canada.
  • Achieved 23% reduction in carbon emissions.
  • Collaborated with system customers to determine their needs and deliver standard service.
  • Achieved $15 in annual savings.
  • Had an excellent attendance record and was always on time for work.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Created multi-threaded admin web applications based on procedure.
  • Examined departmental documents to determine how they should be distributed and filed.

Summaries

  • Ready to bring 9 years of international logistics experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Knowledgable in a variety of design and testing methodologies.
  • Knowledgeable about cargo packing and preparation techniques, as well as how to avoid delays.
  • Achieved a 58% improvement in order responsiveness.
  • Adept at collaborating with international suppliers.
  • Achieved 82% more accurate customs submissions.
  • Clear understanding of process improvement and cross-functional collaboration as well as data analysis training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Collaborated with customs agencies in procedure to ensure compliance with regulatory changes, avoiding penalties and limiting delays in processing.
  • Documented and resolved program which led to procedure.
  • Formulated a solution to expedite delayed shipments for high-priority clients, cutting expected delivery times by 18% and improving client satisfaction scores.
  • Developed and executed a freight consolidation strategy that reduced shipping costs by 10% and minimized product delivery time by the past year.
  • Worked closely with software developers to integrate a global trade management system, creating real-time tracking of imports and improving accuracy by 31%.
  • I dentified and resolved tariff code discrepancies for imported goods, reducing delays in customs clearance and saving the company $14 in potential fines.
  • Leveraged business analytics to identify high-cost trade routes, optimizing them and resulting in time savings of 45% and reducing overall freight costs.
  • Developed a forecasting model integrated with global logistics data systems, allowing predictive ordering that reduced stockouts by 18%.
  • Collaborated with team of 10 in the development of process.
  • Resolved product issue through consumer testing.

Affiliations

  • International Facility Management Association (IFMA)
  • International Air Transport Association (IATA)
  • National Association of Social Workers
  • Association for Computing Machinery
  • Toastmasters
  • Logistics and Supply Chain Educators Group (LSC)
  • Jaycees
  • Council of Supply Chain Management Professionals (CSCMP)
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • International Organization for Standardization (ISO) Member

Certifications

  • Certified Transportation & Logistics (CTL)
  • Certified Logistics, Transportation and Distribution (CLTD)
  • CompTIA Security+
  • International Import-Export Institute Certification (IIEI)
  • Project Management Professional (PMP)
  • Salesforce
  • Professional Customs Broker License Examination
  • Google Certified Professional Cloud Architect
  • Global Logistics Professional (GLP)
  • Certified Public Accountant (CPA)

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