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Skills

  • Business operations
  • Insurance billing
  • First Aid/CPR
  • Operational error reduction through training
  • Effective communication with cross-department teams
  • Operational improvement
  • Process improvement
  • Stockroom procedures
  • Supervision
  • Cross-functional collaboration with QA and procurement

Work Experiences

  • Drove results throughout the store team by facilitating business goals through improved and streamlined.
  • Communicated effectively with members of the public in often crowded and noisy environments.
  • Achieved a 84% increase in processing speed.
  • Achieved a 83% decrease in operational errors.
  • Kept an eye on work areas for cleanliness and functionality, as well as removing obstacles, in order to maintain a safe working environment.
  • Used a forklift to lift and place merchandise in designated areas.
  • Rotated goods in inventory using the “first in, first out” method to keep shelves organized and well-stocked.
  • Assisted in loading and unloading daily shipments.
  • Streamlined method and framework processes, resulting in a productivity increase of 18% for a 13-person team.
  • Demonstrated excellent teamwork skills with members of the production and transportation teams.

Summaries

  • Strong technical skills and experience in client relations.
  • ICQA Warehouse Associate and team leader with 12 years of experience in category settings.
  • With a commitment to streamlining organization and maintaining efficiency, I am skilled at risk assessment.
  • Communicative and team-oriented, with Asana expertise.
  • Standard and framework have a proven track record.
  • OSHA certified
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Asana, QuickBooks, and SAP are among the tools and equipment with which he is proficient.
  • SAP and Jira experts with exceptional interpersonal skills.

Accomplishments

  • Collaborated with the Quality Assurance team to resolve stock discrepancies and damages, leading to a 37% improvement in inventory accuracy for 2015.
  • Spearheaded initiatives to audit and improve accuracy in bin locations, improving picking productivity by 45% within 2015.
  • Successfully launched a new employee training program on state-of-the-art inventory management systems, cutting onboarding time by 34%.
  • Trained a team of 5 associates in accurate picking and packing methods, decreasing order errors by 64% in 8 months.
  • Supported cross-department coordination to optimize outbound logistics, leading to a 69% faster shipping cycle for Tableau.
  • Facilitated a comprehensive end-of-year inventory cycle count, achieving 85% accuracy across 3 SKUs.
  • Improved collaboration with carriers and distributors, enabling a 25% reduction in shipping errors and increasing customer satisfaction.
  • Created and maintained inventory reports for upper management, offering key insights and reducing discrepancies by 70%
  • Provided key assistance in the Warehouse Management System migration project, ensuring a seamless transition with a 50% reduction in implementation disruptions.
  • Eased team workloads by introducing automation tools that helped decrease order processing by 39% and improve order throughput.

Affiliations

  • Completion Certificate, Lean Six Sigma Yellow Belt – Applied process improvement methodologies to enhance operational efficiency in warehouse settings.
  • Associate, International Warehouse Logistics Association (IWLA) – Accessed resources and best practices on warehouse logistics and loss prevention strategies.
  • Attendee, ProMat Conference & Expo 2022 – Explored the latest advancements in logistics, material handling equipment, and automated solutions.
  • OSHA 10-Hour Warehouse Safety Training Program – Qualified in basic warehouse hazard prevention and safe working practices with inventory handling equipment.
  • Certificate of Completion, Inventory Process Automation Training – Skilled in implementing automation tools that streamline warehouse inventory checks and audits.
  • Certified Forklift Operator 2023 – Proficient in operating a variety of warehouse equipment to ensure safe and efficient movement of inventory.
  • Trained, OSHA Forklift Safety Certification – Qualified to ensure a safe working environment while handling palletized inventory using heavy machinery.
  • Member, Logistics & Supply Chain Management Society – Discussed key strategies for effective warehouse operations that align with broader supply chain goals.
  • Volunteer, Habitat for Humanity Warehouse Operations – Applied inventory control skills to ensure proper stock management of donated materials.
  • Participant, APICS Certified in Logistics, Transportation and Distribution (CLTD) Program – Gained critical skills in logistics planning and warehouse management.

Certifications

  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
  • Supply Chain Management Essentials from Beacon Labs
  • Certified Logistics Technician (CLT) from MSSC
  • CompTIA Network+
  • Association for Project Management (APM)
  • CompTIA Security+
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Certified Industrial Truck Operator (CITO) 2024

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