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Skills

  • Team management
  • Attention to detail in mortuary documentation
  • Mortuary operations
  • Cross-cultural sensitivity
  • Adaptability to emotionally charged environments
  • Conflict resolution with bereaved families
  • Regulatory compliance
  • Process improvement
  • Customer service
  • Framework equipment

Work Experiences

  • Achieved 52% fewer compromises in condition.
  • Achieved a 54% reduction in cross-department discrepancies.
  • Collaborated with initiative customers to determine their needs and deliver method service.
  • Collaborated with international organizations to facilitate the dignified return of remains for peacekeeping personnel, delivering enhanced cross-border logistics processes.
  • Collaborated with honor guards and chaplains.
  • Any personal effects of deceased soldiers were evacuated.
  • Collaborated with multidisciplinary teams to ensure all necessary preparations for post-mortem examinations were completed efficiently and correctly.
  • Achieved $16 savings in transportation costs.
  • Collaborated with pathologists and detectives.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Helping with the preparation, preservation, and shipment of remains, as well as inventorying and safeguarding personal effects, is a skill she possesses.
  • Performs autopsies under supervision and writes official reports.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in cross-functional collaboration and vendor management backed up by Miscellaneous training.
  • Eager to apply my skills in funeral coordination, memorial material creation, and funeral home operations to a Mortuary Affairs Specialist opportunity.
  • Collaborative professional adept at working with multidisciplinary teams to ensure that all preparations for military and forensic procedures are carried out seamlessly.
  • With hands-on experience determining and recording recovery locations on maps, sketches, and overlays, fluent in Japanese and German.
  • Excellent active listening and time management skills, as well as a thorough understanding of mortuary operations.
  • Collaborated with forensic pathologists and multidisciplinary teams, expediting case resolution timelines by 21% and ensuring all necessary post-mortem preparations were successfully completed.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Collaborated with team of 7 in the development of metric.
  • Guided formal identification processes for 9 cases, reducing errors in misidentification by 71% from the previous report.
  • Appointed lead coordinator for the processing of remains for military funeral honors, recognized for maintaining zero errors across 18 months.
  • Standardized the post-mortem review process, significantly reducing processing time from several months to the past year by eliminating redundancies.
  • Facilitated cross-department training sessions on processing efficiency, boosting team skillsets and productivity by 46%.
  • Conducted quality assurance checks on all completed identification reports, ensuring 100% accuracy before administrative review.
  • Coordinated multi-agency efforts during mass fatality events, resulting in 19% increase in response efficiency.
  • Implemented an advanced database management system for tracking personal effects, reducing loss and mix-ups by 70%.
  • Enhanced communication protocols between forensic teams and mortuary services, leading to a 70% reduction in case closure times.
  • Certified in Scrum Master, ensuring compliance with state/federal regulations in the handling, transfer, and preparation of remains.

Affiliations

  • International Union of Thanatology and Suicidology (IUTS)
  • Miltary Officers Association of America (MOAA)
  • American Institute of Funeral Service Executives (AIFSE)
  • Federal Law Enforcement Training Centers (FLETC) – Forensic Training
  • Association for Computing Machinery
  • International Federation of Thanatologists Associations (IFTA)
  • Academy of Professional Funeral Service Practice (APFSP)
  • American Society of Embalmers (ASE)
  • Association for Death Education and Counseling (ADEC)
  • Human Remains Detection Dog Association (HRDDA)

Certifications

  • International Conference of Funeral Service Examining Boards (ICFSEB) Licensure, Oregon, 2015
  • Certified Compliance and Ethics Professional (CCEP) – Ironclad Systems, 2023
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Military Funeral Honors Certification, Northwind, 2016
  • Certified Restorative Art Technician (CRAT), Vantage, 2023
  • Certified Biohazard Recovery Technician, Vantage, 2023
  • CompTIA A+ Technician
  • Bloodborne Pathogen Certification - Ironclad Systems, 2023
  • Certified Public Accountant (CPA)

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