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Skills

  • Pre-hospital emergency care
  • Emergency incident command
  • Critical Thinking in Time-Limited Scenarios
  • Organization
  • Emergency vehicle operation and maintenance
  • Medical transport coordination
  • First Aid Training and Instruction
  • Regulatory compliance
  • Emergency Response in Rural or Wilderness Environments
  • Infection Control in High-Risk Situations

Work Experiences

  • Acted as a shift supervisor.
  • Spoke with lucid patients to learn about the incident and their medical history.
  • Anticipated potential medical calls.
  • Coordinated care for high-priority trauma patients by leveraging training in advanced life support, leading to improved on-site survival rates by 41%.
  • Assessed victim needs on-site.
  • Looked for industry trends on social media and through online sources.
  • Administered oxygen therapy during transit.
  • Administered first-line medical assistance in mass casualty situations, successfully stabilizing 9 patients prior to transportation.
  • Answered 13 calls per 18 months to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Committed to public safety, I played a key role in stabilizing 16 patients during mass casualty incidents, while improving team preparedness through targeted training and debriefing protocols.
  • Comprehensive experience mitigating potential hazards.
  • An accomplished EMS professional with a commitment to improving care standards, reflected by consistent positive feedback and leadership roles in both medical and logistical capacities.
  • Committed to public safety.
  • Administered medical care to over 14 victims.
  • Experienced in providing critical care in fast-paced environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 38% reduction in malfunctioning vehicles.
  • Collaborated effectively with medical, police, and fire units.

Accomplishments

  • Documented and resolved system which led to metric.
  • Administered first aid to victims of procedure, resulting in 5% reduction in long-term recovery time for survivors of the event.
  • Developed an emergency evacuation plan for Raleigh, leading to a 68% reduction in resident evacuation time during disaster drills.
  • Provided detailed medical assessments on-scene to support treatment of patients, contributing to 62% more accurate diagnoses by hospital teams.
  • Led a public outreach campaign educating 2 community members on how to prepare for natural disasters, resulting in increased preparedness by 26% in surveys.
  • Led debrief sessions post-operational to assess team efficiency and areas of improvement, resulting in a 62% productivity increase in subsequent missions.
  • Delivered standardized training for Six Sigma, resulting in 62% of the team achieving certification and improving unit preparedness for advanced care situations.
  • Designed post-trauma care handover protocols to support emergency-to-hospital care transitions, reducing patient misdiagnoses by 27%.
  • Trained over 18 first responders in the use of defibrillators and critical medical equipment, increasing team readiness in sudden cardiac arrest cases.
  • Worked in cooperation with fire departments and law enforcement to expedite the safe clearance of Columbus, resulting in shortened response times by 16% minutes.

Affiliations

  • Member of International Society for Disaster Medicine and Public Health
  • Member, National Fire Protection Association (NFPA)
  • Attendee, 2023 International Disaster Management and Emergency Response Conference
  • International Council of Nurses
  • Association of Information Technology Professionals
  • Public Safety Diver Certified, Association of Public Safety Divers (APSD)
  • Coordinator, Local Community Emergency Response Team (CERT)
  • International Critical Incident Stress Foundation (ICISF)
  • Volunteer Member, National Volunteer Fire Council (NVFC)
  • Affiliated with initiative Emergency Management Alumni Association

Certifications

  • Search and Rescue Technician (SARTECH) Certification
  • Basic Life Support (BLS) Certification
  • Certified Public Safety Telecommunicator (CPST)
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Firefighter I & II Certification
  • Certified Public Accountant
  • Certified Rescue Technician (CRT)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)

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