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Skills

  • Data analysis and reporting
  • Cross-functional team collaboration
  • Relationship development
  • Risk mitigation strategies
  • Proactive system health checks
  • Regulatory compliance
  • Hazardous materials handling
  • Customer service
  • Process improvement
  • Emergency response coordination

Work Experiences

  • Worked with system operators to control variables like line voltages and frequencies.
  • Achieved Excellence Award from initiative for surpassing operational efficiency targets by 70% for 2022.
  • Achieved reduction over 18 months.
  • Collaborated with engineers and IT specialists.
  • Authored detailed shift reports.
  • Completed OSHA, allowing more effective control of program systems for improved safety and efficiency.
  • Used continuous system regulation to balance power production, operating costs, and safety concerns.
  • Achieved results in 6 months.
  • Prevented employee injuries by following strict lockout-tagout procedures during plant maintenance.
  • Regular cleaning, lubrication, and basic maintenance extended the life of the equipment and ensured consistent performance.

Summaries

  • Accomplished Control Center Operator with hands-on experience in monitoring critical systems and reducing unscheduled repairs by 60% through preventive checks.
  • Boosted system reliability during critical operations.
  • Costs were consistently reduced while profits were increased.
  • Skills in coordinating operations, keeping records, and completing daily logs and reports have been demonstrated.
  • Adept at coordinating with engineers and IT teams.
  • Expert at balancing loads and orchestrating successful facility operations using SCADA systems.
  • Accomplished Control Center Operator.
  • Within Miscellaneous, senior Control Center Operator and outstanding performer in cross-functional collaboration and stakeholder engagement.
  • Achieved increased output and reliability.
  • Attentive Control Center Operator.

Accomplishments

  • Mentored newly hired operators, reviewing progress reports, providing feedback, and certifying them on incident management protocols.
  • Developed and updated real-time dashboards to present KPIs and system health, providing actionable data to management in an intuitive format.
  • Ensured HubSpot was continually optimized by conducting preventative maintenance checks based on historical fault trend data.
  • Prevented a potential grid failure by identifying a critical SCADA communication glitch and coordinating with field teams, averting a citywide outage.
  • Led and executed simulations of load-shedding events and disaster recovery scenarios, ensuring full compliance with regional regulatory standards.
  • Managed and responded to 7 critical alarms per shift, ensuring all high-priority issues were addressed within the mandated two years.
  • Integrated AI-based diagnostic tools which helped identify and proactively address process, helping increase system efficiency by 67%.
  • Recommended a technology upgrade to Workday, which slashed monitoring lag time by 71% and boosted operational visibility.
  • Enabled fast data recovery across critical systems by streamlining backup and recovery processes, resulting in zero operational data loss incidents in 2017.
  • Enhanced system recovery response times by 63% by automating first-level troubleshooting steps in response to predefined alarm conditions.

Affiliations

  • International Society of Automation (ISA)
  • International Facility Management Association (IFMA)
  • American Marketing Association
  • American Society of Safety Professionals
  • Energy Management Association (EMA)
  • Engineers Without Borders (EWB) - procedure
  • European Control Command and Signaling Association (COCSEA)
  • Control System Integrators Association (CSIA)
  • Association for Computing Machinery
  • Certification in Power System Operations & Management (PSOM)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Power Systems Operator (CPSO) - Raleigh - NERC
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Crisis Management Techniques Certification - 2019 - Ironclad Systems
  • Certified SCADA Security Architect (CSSA) - 2022 - Mile2
  • Nuclear Power Plant Control Room Operator Certification - procedure
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Energy Storage System Operator Certification - 2024 - Beacon Labs

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