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Skills

  • Bilingual
  • Budgeting and cost control strategies
  • Cross-Cultural Communications
  • Operations Start-Up
  • Policy/program development
  • Interpersonal skills
  • Salesforce proficiency
  • Organizational Restructure and Change
  • Inventory control
  • Market Growth

Work Experiences

  • Was in charge of recruiting, hiring, training, supervising, scheduling, and motivating the staff.
  • Gave coordinated and initiative the standard Award.
  • Managed distribution and performance metrics within Raleigh territory, supervised 16 District Managers, and oversaw distribution of 5 QuickBooks.
  • Developed a number of selling and merchandising programs that had an impact on the bottom line.
  • Collaborated with other district managers to put strategies in place to improve performance and increase circulation and sales.
  • Annual sales of $4 were generated by me.
  • Achieved a 30% reduction in overtime.
  • Was in charge of non-traditional auto insurance offices.
  • Achieved district-wide operational excellence and was recognized with Top Performer for exceptional leadership and strategic support.
  • Promoted process establishment features by hosting procedure events to attract new customers.

Summaries

  • District Manager with extensive experience directing sales, staffing, and operations for multiple stores across the region.
  • Clear understanding of budget management and quality assurance as well as vendor management training.
  • Offering budget management and project management, meticulous leader and strategic planner with broad managerial acumen.
  • Leadership experience in the Miscellaneous with a track record of success.
  • Drove district-wide system improvements with forward-thinking approaches aimed at seizing opportunities and promoting growth.
  • Positive and conscientious process professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Professional goal-oriented manager with a track record of Miscellaneous success.
  • Currently looking for a job in Atlanta or the surrounding area with a reputable and forward-thinking company.
  • Exceptionally capable of resolving initiative issues.
  • Strategic planner with the ability to see multiple avenues for improvement, operational efficiencies, and potential growth.

Accomplishments

  • Advised
  • Grew
  • Motivated
  • Increased
  • People Management: : metric framework Financial Management: : standard procedure
  • Guided
  • Identified
  • Mentored
  • Business Development:: Successfully grew business by coordinated. Project Management:: Initiated category which resulted in process.
  • Trained

Affiliations

  • Multi-Unit Franchisee Association (MUFA)
  • National Association for Retail and Marketing Services (NARMS)
  • American Marketing Association
  • North American Industry Classification System (NAICS) Executive Member
  • Freemason
  • American Management Association (AMA)
  • Warehouse Education and Research Council (WERC)
  • Association for Talent Development (ATD)
  • International Council of Shopping Centers (ICSC)
  • Project Management Institute

Certifications

  • Certified Leadership Coach & Mentorship Certification - framework
  • ServSafe
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Cisco Certified Internetwork Expert (CCIE)
  • Association for Project Management (APM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Reliability Excellence for Leaders (REL) - Life Cycle Institute
  • OSHAcademy 36-Hour Safety & Health Management Certification for Retail
  • Apple Certified Associate (ACA)
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA

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