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Skills

  • EEO program performance tracking
  • EEO-focused employee training programs
  • Complaint case documentation and reporting
  • Problem resolution
  • Project organization
  • Organization
  • Supervision
  • Communications
  • Employee feedback implementation
  • Procedure equipment

Work Experiences

  • Achieved results within two years.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted audits and deep document reviews to ensure compliance with applicable laws.
  • Achieved recognition for enhancing diversity in senior leadership.
  • Authored company-wide EEO training manuals, ensuring consistency across 16 teams and reducing grievances related to compliance.
  • Collaborated with cross-functional teams.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Achieved 18 settlements.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Contributed to a 44% decrease in discrimination complaints.
  • Equal Employment Opportunity (EEO) Director with 5 years of successful data analysis and quality assurance experience.
  • Achieved a 40% decrease in discrimination complaints.
  • Equal Employment Opportunity (EEO) Director is a multi-talented Equal Employment Opportunity (EEO) Director who is consistently rewarded for planning and operational improvements.
  • Achieved results over two years.
  • Committed to fostering equitable workplaces.
  • Achieved results in 8 cycles.
  • Making long-term workplace changes is a success.
  • Accomplished EEO leader.
  • Within Miscellaneous, senior Equal Employment Opportunity (EEO) Director and outstanding performer in vendor management and risk assessment.

Accomplishments

  • Streamlined the complaint documentation and reporting process, reducing case review times by 24% and minimizing legal risks for the company.
  • Analyzed exit interview feedback and proposed changes to eliminate EEO-related concerns, which led to a turnover reduction of 29% within one year.
  • Facilitated annual EEO culture audits, identifying key areas for improvement and recommending actionable solutions that improved company-wide efforts by 47%.
  • Collaborated with team of 7 in the development of method.
  • Chaired a cross-functional team responsible for identifying bias in hiring practices, implemented changes that resulted in a 36% increase in diverse candidates reaching final interview stages.
  • Developed a comprehensive EEO training program that was delivered to over 15 employees, improving overall compliance and decreasing complaints by 84%.
  • Led internal investigations of EEO violations, closing 2% of cases within 18 months through comprehensive case management and resolution processes.
  • Implemented an employee advocacy program focusing on minority and underrepresented groups leading to a 17% retention increase of key talent.
  • Created targeted leadership development programs for women and minority employees, increasing diverse leadership representation by 55%.
  • Created an affirmative action plan that was recognized by process as a best practice, setting a benchmark for other companies in Portland.

Affiliations

  • Employment Law Alliance (ELA)
  • Professional Diversity Network (PDN)
  • American Association for Access, Equity, and Diversity (AAAED)
  • National Association of African Americans in Human Resources (NAAAHR)
  • Society for Diversity (SFDiversity)
  • The Leadership Conference on Civil and Human Rights
  • Society of Human Resource Management
  • International Ombudsman Association (IOA)
  • American Institute of Employment Law (AIEL)
  • Toastmasters

Certifications

  • ADA Coordinator Training Certification from the ADA National Network
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certificate in Federal Sector EEO Complaint Processing Procedures from Federal Employment Law Training Group
  • Advanced Certified EEO Professional from the Equal Employment Opportunity Commission (EEOC)
  • ServSafe
  • Human Resources Certification Institute (HRCI) Senior Professional in Human Resources (SPHR)
  • Equal Employment Opportunity Specialist Certificate from Florida International University
  • Certified Business Analysis Professional (CBAP)
  • EEO and Affirmative Action Compliance Training from OutSolve

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