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Skills

  • Customer service
  • Initiative equipment
  • Parts cleaning
  • Heavy equipment software training
  • First Aid/CPR
  • Emergency roadside repair
  • MS Office
  • Emergency downtime reduction
  • Bilingual communications Japanese
  • Equipment monitoring

Work Experiences

  • Advised management on strategic procurement for new machinery, resulting in an investment that improved overall productivity by 53%.
  • Used knowledge, manual testing, and computer-aided tools to diagnose framework, metric, and system issues.
  • Examined faulty equipment and determined the type of repairs that were required.
  • Specialized in repairing Harbor & Co. Equipment, but I also learned the ins and outs of a variety of other manufacturers' products.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Conducted quality assurance checks.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Assembled new hydraulic systems on heavy equipment.
  • Transported Microsoft Excel to 6 months customer locations.
  • Achieved results over 2024.

Summaries

  • Aligned inspections with ITIL.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved a 65% reduction in equipment failures.
  • Collaborated directly with human resources to upgrade inspection procedures, dramatically reducing unexpected breakdowns and improving overall equipment readiness.
  • Achieved a 33% decrease in operational failures.
  • Committed to maintaining a zero-incident workplace safety record across all repair and maintenance tasks, contributing to a safer and more productive work environment.
  • Team-oriented, responsible, and committed to the team's and company's success.
  • Achieved 57% compliance rates in safety audits.
  • Troubleshooting and diagnosing procedure, method, and initiative issues with heavy equipment and machinery is one of my strong suits.
  • Adept at troubleshooting and repairing heavy vehicle electrical and control systems, assuring optimal performance and reducing downtime significantly.

Accomplishments

  • Improved fuel efficiency across all-terrain vehicles by 39% through optimized engine tuning and periodic maintenance.
  • Conducted routine Six Sigma safety inspections, identifying and resolving 8 critical issues across a fleet of 9 vehicles.
  • Implemented a tool calibration schedule, cutting rework rates by 44% and increasing first-pass repair success.
  • Implemented safety protocols that resulted in zero workplace accidents for 7 consecutive quarters, securing recognition from leadership.
  • Resolved product issue through consumer testing.
  • Achieved CPA in heavy equipment maintenance, ensuring compliance with all safety and regulatory standards.
  • Serviced brake, suspension, and steering systems to ensure optimal performance for fleet vehicles, extending service life by 11 months.
  • Reduced workshop backlog by 59% through better scheduling, task tracking, and prioritization of critical repairs.
  • Enhanced technician training programs in hydraulic and electrical diagnostics, achieving a 68% improvement in team repair accuracy.
  • Reduced unscheduled maintenance by 74% through proactive diagnostics and early intervention on critical fleet components.

Affiliations

  • Society of Automotive Engineers (SAE)
  • Society of Women Engineers
  • National Association of Social Workers
  • Heavy Lift Group (HLG)
  • Tractor and Machinery Association (TMA)
  • Certified Welding Inspector (CWI) – American Welding Society
  • Global Earthmoving Association (GEA)
  • International Society of Explosives Engineers (ISEE)
  • American Public Works Association (APWA)
  • Construction Management Association of America (CMAA)

Certifications

  • Certified Diesel Mechanic (CDM) - Vantage
  • Certified Equipment Maintenance Technician (CEMT) - Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Forklift Safety and Operations Certification - Austin
  • American Welding Society (AWS) Certification procedure
  • CompTIA Security+
  • Institute of Powertrain Propulsion & Emission Systems (IPTES) Certified Technician
  • CDX Diesel Technician Certification method
  • Project Management Professional (PMP)

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