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Skills

  • Supervision
  • Travel administration
  • Team management
  • Crisis intervention
  • Aging-related mental health awareness
  • Community outreach program management
  • Schedule management
  • Emotional Support for Patients and Families
  • Team building
  • Collaboration with healthcare professionals

Work Experiences

  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Administered medications following strict protocols.
  • Achieved results over 3 months.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Achieved healthier body weight maintenance for 6 patients.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Remained alert to client problems or health issues and responded competently.
  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Met with Care Support Worker to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Made sure that personal and professional documents were filed properly.

Summaries

  • Offering 16 years of experience in the framework of industry.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Compassionate Care Support Worker with a gentle touch and a caring attitude that emphasizes treating everyone with dignity and respect.
  • Risk assessment and data analysis expertise
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Team player with excellent clinical and interpersonal abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Care Support Worker is a responsible Care Support Worker who is certified in ITIL and has a 9-year career in healthcare.

Accomplishments

  • Managed infection control procedures, achieving a 2 month streak with zero infections in our care facility.
  • Designed and distributed educational materials to families about aging-related mental health, reducing misunderstandings by 36%.
  • Spearheaded caregiving workshops, reducing employee fatigue by 62% through collaborative session planning.
  • Coordinated with healthcare providers to schedule necessary treatments, securing service within 12 days of diagnosis.
  • Monitored staff compliance with injury reduction strategies, leading to a 29% decrease in workplace incidents.
  • Reduced staff turnover by organizing and leading 8 wellness workshops, addressing common causes of caregiving burnout.
  • Trained and mentored 16 junior caregivers in infection control and best practices, resulting in certification for 35% of them.
  • Resolved product issue through consumer testing.
  • Administered daily medications and tracked client responses, preventing critical health events in 83% of patients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Center to Advance Palliative Care (CAPC)
  • American Red Cross Caregiver Program
  • National Association of Direct Care Workers (NADCW)
  • Rotary International
  • National Caregiving Coordinating Coalition
  • American Geriatrics Society (AGS)
  • Association for Frontotemporal Degeneration (AFTD)
  • American Association of Hospice and Palliative Medicine (AAHPM)
  • Jaycees
  • American Marketing Association

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Personal Support Worker (PSW)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Caregiving - program / Cedar Works
  • Patient Care Technician (PCT) Certification
  • Certified Public Accountant
  • National Caregiver Certification – American Caregiver Association (ACA)
  • Manual Handling Training Certification
  • Certified End-of-Life Care Professional
  • Basic Life Support (BLS) Certification – American Heart Association

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