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Skills

  • Problem resolution
  • Time management skills
  • Kennel cleaning and sanitizing methods
  • Tax preparation
  • Product ordering
  • Financial reporting and analysis
  • CRM Systems
  • Results-oriented
  • Program equipment
  • Positive learning process

Work Experiences

  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Brought the project back on track.
  • Managed capital funding requests of up to $10 million from project approval to project closeout.
  • Assisted in securing additional project funding totaling $17 by presenting clear, data-driven reports.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Created proposals for clients that outlined the scope and timeline of the project.
  • Addressed process bottlenecks.
  • Created and tested models of alternative designs and processing methods to determine feasibility, operating condition effects, new application possibilities, and the need for changes.
  • Assisted in securing additional project funding.

Summaries

  • Adept at developing clear, data-backed reports.
  • Knowledgable in a variety of design and testing methodologies.
  • Dedicated to learning, growing, and succeeding in Banking and Financial Services.
  • Balanced competing priorities across multiple stakeholders.
  • Deputy Project Manager is a multi-talented Deputy Project Manager who is consistently rewarded for planning and operational improvements.
  • Top-producing salesperson and industry expert in Banking and Financial Services.
  • Adept at leading high-impact meetings.
  • Deputy Project Manager with 15 years of successful cross-functional collaboration and performance reporting experience.
  • Adjusted timelines.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Successfully led stakeholder management initiatives, improving communication transparency and achieving a 32% increase in stakeholder satisfaction.
  • Led team productivity initiatives, improving employee satisfaction by 30% and surpassing project deadlines in 2019.
  • Supported business development efforts by identifying and mitigating project risks, helping secure funding for 5 high-value projects.
  • Contributed to a 82% increase in the quality of project deliverables through rigorous attention to detail and continuous improvement initiatives.
  • Implemented automated project tracking tools, reducing manual project management efforts and improving task completion time by 3 hours weekly.
  • Streamlined internal reporting systems, decreasing reporting time by 53% and providing leadership with timely, actionable data.
  • Implemented feedback loops between project teams and stakeholders, reducing client complaints by 67% and increasing repeat business.
  • Developed change management protocols to guide teams through process enhancements, resulting in minimal interruptions and a 23% improvement in operational efficiency.
  • Enhanced quality assurance efforts through the application of industry standards, increasing project delivery accuracy by 36%.
  • Coordinated resource allocation across 5 projects simultaneously, optimizing team utilization by 80%.

Affiliations

  • Construction Management Association of America (CMAA)
  • International Institute of Business Analysis (IIBA)
  • Agile Alliance
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Scrum Alliance
  • Society for Risk Analysis (SRA)
  • American Society for Quality (ASQ)
  • Freemason
  • American Marketing Association

Certifications

  • Six Sigma Black Belt - initiative
  • ServSafe
  • Certified Project Risk Manager (CPRM) - category
  • Portfolio Management Professional (PfMP) - category
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Contract and Commercial Management Practitioner (CCMP) - procedure
  • Professional Scrum Master (PSM I) - Scrum.org
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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