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Skills

  • Product promotions
  • Revenue generation
  • Miscellaneous expertise
  • Operational improvement
  • Merchandising expertise
  • Problem resolution
  • Interdepartmental collaboration
  • Revenue forecasting
  • Team management
  • Team building

Work Experiences

  • Conduct product briefings, demonstrations, and solutions design support in order to provide users with the software they require to do their jobs more effectively.
  • Met sales and service targets of $14 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Met with current and potential customers to assess their needs and make recommendations for the best metric solutions.
  • Analyzed and optimized sales processes.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $10.
  • Analyzed competitor insights.
  • Addressed onboarding and post-sales support issues promptly.
  • Collaborated with the customer success team.
  • Acquired 6 new high-value clients.

Summaries

  • Clear understanding of quality assurance and stakeholder engagement as well as cross-functional collaboration training.
  • Portuguese is a bilingual individual who is fluent in both languages.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Senior Enterprise Account Executive with 4 years of successful workflow optimization and stakeholder engagement experience.
  • Schedule flexibility and the ability to travel up to 5% of the time.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • With a background in marketing and sales of 5 products by informing customers of product benefits, quality assurance and process improvement, enthusiastic sales expert with a background in marketing and sales of 8 products by informing customers of product benefits, client relations and workflow optimization.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.

Accomplishments

  • Led a cross-functional initiative involving product, marketing, and sales teams to drive 54% improvement in go-to-market effectiveness for enterprise solutions.
  • Led the sales strategy that contributed to a 22% increase in enterprise-level market penetration across 14 key industries.
  • Closed a $6 deal with a Fortune 2 company by aligning their long-term business goals with tailored enterprise solutions, leading to a 45% increase in annual recurring revenue.
  • Resolved product issue through consumer testing.
  • Surpassed annual quota by 71% in 2021, contributing to an overall revenue growth of $2 in the enterprise customer segment.
  • Secured a multi-million dollar enterprise contract with Summit Group by spearheading negotiations, driving a 69% increase in regional market share.
  • Developed and executed strategic plans to tackle 8 underperforming territories, leading to a revenue growth of $12 within two years.
  • Secured 18 new enterprise-level clients in 2017, contributing to a 50% growth in company revenue from the strategic accounts division.
  • Partnered with the legal team to negotiate enterprise-level contracts that reduced compliance risk and increased profitability margins by 17%.
  • Increased contract renewals by 45% by developing a robust customer success program that enhanced client retention and loyalty.

Affiliations

  • Global Inside Sales Association
  • Jaycees
  • Revenue Collective (RC)
  • Association of Enterprise Architects (AEA)
  • Association of Information Technology Professionals
  • American Management Association (AMA)
  • Sales Executive Council (SEC)
  • National Association of Sales Professionals (NASP)
  • Project Management Institute
  • Chief Revenue Officer Alliance (CROA)

Certifications

  • Sandler Sales Methodology Certification
  • Certified Customer Success Manager (CCSM) Level 2
  • Project Management Professional (PMP)
  • Google Analytics for Marketing Certification
  • Cisco Certified Network Associate (CCNA)
  • Salesforce Certified Sales Cloud Consultant
  • Advanced Competitive Analysis Certification by Coursera
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Microsoft Dynamics 365 Sales Certification

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