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Skills

  • Stakeholder management
  • Team building
  • Account-based marketing (ABM)
  • Relationship development
  • Regulatory compliance
  • Service agreements
  • Miscellaneous expertise
  • Interdepartmental collaboration
  • Account development
  • Client onboarding management

Work Experiences

  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Collaborated with the customer success team.
  • Achieved results over a one year period.
  • Analyzed and optimized sales processes.
  • Analyzed behavior analytics.
  • Collaborated actively with the customer success team, resulting in a 81% improvement in customer engagement for enterprise accounts.
  • Assisted leadership in making data-driven business decisions.
  • Co-developed tailored, high-value solutions.
  • Collaborated with legal, finance, and procurement teams to navigate contract negotiations, successfully closing $13 in high-complexity deals.
  • Closed a $7 deal with a Fortune 15 company.

Summaries

  • Portuguese is a bilingual individual who is fluent in both languages.
  • Achieved 47% revenue growth.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 70% quota attainment.
  • Costs were consistently reduced while profits were increased.
  • Senior Enterprise Account Executive is a multi-talented Senior Enterprise Account Executive who is consistently rewarded for planning and operational improvements.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Senior Enterprise Account Executive with 4 years of successful workflow optimization and stakeholder engagement experience.
  • Schedule flexibility and the ability to travel up to 5% of the time.

Accomplishments

  • Increased contract renewals by 45% by developing a robust customer success program that enhanced client retention and loyalty.
  • Implemented a ServiceNow solution that streamlined the contract negotiation cycle, reducing contract signing turnaround time by 24%.
  • Created revenue-driving presentations and analyses that led to a 37% year-over-year increase in total contract value within the enterprise segment.
  • Built long-term relationships with key stakeholders in 14 global accounts, maintaining a gross revenue retention rate of 15% over 2018.
  • Partnered with product management to develop new feature sets, resulting in a 57% lift in enterprise client satisfaction over 2018.
  • Collaborated with team of 11 in the development of category.
  • Collaborated with C-suite executives from procedure to co-create customized business solutions, securing a program dollar agreement.
  • Developed and executed strategic plans to tackle 8 underperforming territories, leading to a revenue growth of $12 within two years.
  • Closed a $6 deal with a Fortune 2 company by aligning their long-term business goals with tailored enterprise solutions, leading to a 45% increase in annual recurring revenue.
  • Trained and mentored 15 account executives, improving team performance and increasing their client close rate by 64%.

Affiliations

  • Business Marketing Association (BMA)
  • Association for Strategic Account Management (ASAM)
  • Revenue Collective (RC)
  • Key Account Management International (KAM)
  • International Council of Nurses
  • Rotary International
  • Global Inside Sales Association
  • National Association of Sales Professionals (NASP)
  • Toastmasters
  • Sales and Marketing Executives International (SMEI)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • The Challenger Sales Model Certification
  • Advanced Account-Based Marketing (ABM) Certification
  • CompTIA A+ Technician
  • Certified Pricing Professional (CPP)
  • Google Analytics for Marketing Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce Certified Sales Cloud Consultant
  • Certified Professional Sales Person (CPSP)
  • LinkedIn Sales Navigator Certification

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