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Skills

  • Inventory management
  • Behavioral coaching and sports psychology
  • Policy/program development
  • Sound judgment
  • Proficient in HubSpot
  • Conflict avoidance and team-building
  • Cross-departmental collaboration
  • Compensation/benefits administration
  • Business operations
  • Trend forecasting

Work Experiences

  • Procedure and standard incidents were reported to Director of Volleyball Operations for assistance and resolution.
  • Hired and mentored the core start-up team, which was tasked with laying out the company's initial policies and procedures.
  • Was in charge of the day-to-day operations of method business, which included 14 employees spread across 2 locations.
  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.
  • Increased sales revenue by 8% with $9 in new annual sales.
  • Determined the client's business and operational needs and introduced services to meet those needs.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Promoted professional skill development in framework and metric employees through effective training, management, and motivation.
  • Implemented comprehensive onboarding and training programs, exceeding sales targets and employee retention goals set by the team.
  • Oversaw a successful turnaround that resulted in the elimination of over $18 in debt in three years.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • Expert in metric with a strong aptitude for automated and optimized.
  • Procedure and process have a proven track record.
  • Successful contract negotiation and process improvement by a focused Operations Manager.
  • Director of Volleyball Operations is a determined Director of Volleyball Operations with excellent customer service skills.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Offering quality assurance and client relations, meticulous leader and strategic planner with broad managerial acumen.
  • Strategic thinker with expertise in cross-functional collaboration.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Designed and scaled up an alumni engagement model that increased program funding by 15, contributing to expanded resources for training and player development.
  • Collaborated with a multi-disciplinary team of support staff, which led to better resource allocation and a 76% reduction in operational costs during travel seasons.
  • Managed relationships with sports vendors and secured sponsorship deals that provided the program with $17 in free or discounted equipment.
  • Negotiate and manage service contracts for team apparel and equipment, cutting annual costs by 60% while maintaining or improving quality standards.
  • Organized and cared for all team equipment needs, ensuring that full inventory was ordered and available, reducing equipment-related downtime by 63%.
  • Led budget evaluation sessions with the athletics department, identifying cost-saving measures to expand the team's operating budget by 68% for the fiscal year.
  • Assisted in the coordination of nationwide recruitment initiatives, securing commitments from 6 state finalists and increasing freshman class skill level by 36%
  • Supervised all aspects of team travel logistics, ensuring seamless transitions to competition sites and securing accommodations for up to 10 athletes across multiple regions.
  • Designed and launched a social media campaign that increased online engagement with prospective athletes by 49%, positioning the program as a top recruitment destination.
  • Initiated mental skills workshops in collaboration with sports psychologists, improving team mental resilience and reducing instances of performance anxiety.

Affiliations

  • Certified Coaching Education Program Instructor, USA Volleyball, delivering Level 1 and 2 coaching education programs.
  • Coach Mentor, AVCA 30 Under 30 High-Performance Program (2022), aiding in the continuous growth and education of emerging volleyball coaches.
  • Member, Positive Coaching Alliance (PCA), promoting optimized mental well-being and performance for student-athletes.
  • Collaborator with National Alliance for Youth Sports (NAYS), fostering youth engagement and development in volleyball through clinics and outreach programs.
  • Advisory Board Member, Collegiate Athletics Directors Association (CADA), providing strategic insights on operations and team management areas for volleyball programs.
  • Affiliate, Women In Sports & Events (WISE), promoting diversity, growth, and collaboration in collegiate and professional women’s volleyball.
  • Panelist, Women Leaders in College Sports Conference (2024), discussing innovative methods for championing women's volleyball leadership.
  • Annual contributor to USA Volleyball Development Programs, presenting on player recruitment strategies and talent identification systems at conferences.
  • Official Representative for the NCAA Division I Competition Committee on Volleyball Operations, advocating for optimized competitive formats.
  • Committee Member, Volleyball Injury Prevention Task Force, focused on reducing common injuries through innovative, effective training protocols.

Certifications

  • CompTIA Network+
  • Positive Coaching Alliance Double-Goal Coach® Award
  • Advanced Player Analytics and Development Certification
  • FIVB International Coach Level II Certification
  • ServSafe
  • Sports Nutrition Certification by Cedar Works
  • Sports Performance Coaching Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)

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