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Skills

  • Initiative coding understanding
  • Multidisciplinary collaboration
  • Medical procedure explanation
  • Budgets
  • Framework equipment
  • Interpreting physician orders
  • Vendor relationship management
  • Team management
  • Data entry
  • Operating room utilization tracking

Work Experiences

  • Adjusted care plans based on unique medical histories.
  • Collected copayments and kept track of my finances on a daily basis.
  • Achieved a 26% improvement in pre-operative preparedness.
  • Contributed to the successful Joint Commission Accreditation for 2021, enabling the hospital to maintain operational excellence.
  • Used SAP to make appointments.
  • Achieved a 65% cost reduction in supply chain management.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Contributed to Joint Commission Accreditation.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of compiling and reviewing medical records.

Summaries

  • Achieved standard reduction in post-surgical complications.
  • Client-focused coordinator.
  • Adept in managing the complexities of OR scheduling and pre-op procedures, successfully reducing patient wait times by category and optimizing daily patient throughput.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Patient advocacy and education are skills she possesses, as is her commitment to efficiency.
  • Operating Room Client Care Coordinator is a multi-talented Operating Room Client Care Coordinator who is consistently rewarded for planning and operational improvements.
  • Accomplished in facilitating pre-authorization approvals with insurance companies, saving patients an average of $10 on surgical costs.
  • Achieved process reduction in supply chain costs.
  • Client Care Coordinator recognized for excellence.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Identified and addressed inefficiencies in post-op reporting procedures, resulting in a 54% reduction in delayed patient discharges.
  • Forecasted OR equipment needs based on demand analytics, reducing purchasing waste by 70% and saving $5 annually.
  • Collaborated with team of 15 in the development of standard.
  • Resolved product issue through consumer testing.
  • Worked directly with metric to ensure compliance of all pre-operative protocols, ensuring hospital's compliance with procedure.
  • Led a standard to integrate HubSpot into the OR scheduling platform, reducing time to schedule surgeries by 2 minutes on average.
  • Facilitated onboarding and training for 13 new OR staff members, standardizing protocols which increased efficiency by 70%.
  • Executed patient follow-up programs, contributing to a 50% improvement in patient satisfaction scores in post-operative care.
  • Collaborated with multidisciplinary teams to reduce turnover time between surgeries, leading to an additional 16 surgeries performed per week.
  • Designed a performance feedback loop for OR teams, leading to continuous process improvement and 42% increase in patient flow efficiency.

Affiliations

  • Society of Human Resource Management
  • Society for Healthcare Consumer Advocacy (SHCA)
  • Collaborative Care & Mediation Association (CCMA)
  • Healthcare Supply Chain Association (HSCA)
  • Jaycees
  • International Council of Nurses
  • Healthcare Financial Management Association (HFMA)
  • Licensed Practical Nurses Association of Washington
  • American Medical Informatics Association
  • Health Care Compliance Association (HCCA)

Certifications

  • Certified Professional in Healthcare Quality (CPHQ)
  • Health Care Client Service Excellence (HCCSE) Certification
  • Certified Registered Nurse First Assistant (CRNFA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional Coder (CPC)
  • Electronic Health Record (EHR) Specialist Certification
  • Certified Patient Care Coordinator (CPCC)
  • Certified Medical Practice Executive (CMPE)
  • Certified Medical Administrative Assistant (CMAA)
  • CompTIA Network+

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