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Skills

  • Interpersonal and written communication
  • Process improvement
  • Performance improvement
  • Project management
  • Project organization
  • Safety processes and procedures
  • Customer relationships
  • MS Office
  • Pricing tool development
  • Data analysis

Work Experiences

  • Kept track of everything.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Went through the grocery store and removed any items that were outdated or overripe.
  • Inspected aisles and initiative areas for spills or standard issues and alerted Produce Sales Floor Associate for immediate cleanup.
  • Had planned ahead.
  • Guided
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Invented
  • Started it.
  • Kept up with available products, store promotions, and customer service policies to become a better shopper.

Summaries

  • Fluent in both English and Spanish.
  • Seasoned
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Highly effective in vendor management, evaluating personnel performance, and putting in place top-notch strategies.
  • Produce Sales Floor Associate is articulate and driven to succeed.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Articulate

Accomplishments

  • Coordinated customer service initiatives and upselling techniques, increasing average produce sale value by 66%.
  • Worked closely with vendors to negotiate favorable pricing agreements, resulting in a 61% reduction in procurement costs.
  • Collaborated with team of 13 in the development of procedure.
  • Introduced a new delivery inspection process, which led to a 83% reduction in damaged goods and write-offs.
  • Maintained a 54% compliance rate with food safety standards and store regulations, resulting in zero recorded violations during inspections.
  • Developed and executed a marketing campaign for local farmers’ market products, resulting in a 82% sales increase within two years.
  • Boosted customer loyalty by introducing a tiered discount program for frequent produce shoppers, increasing repeat business by 21%.
  • Implemented new time management techniques within the team, reducing restocking duration by 18% without sacrificing quality.
  • Enhanced cross-sell performance by partnering with the deli team to create meal kits featuring fresh produce, increasing sales by 80%.
  • Worked with Salesforce to track and manage inventory more effectively, reducing out-of-stock items by 31%.

Affiliations

  • Retail Management Certification by Beacon Labs
  • Rotary International
  • Small Business and Entrepreneurship Council
  • Retail Merchants Association
  • National Association of Social Workers
  • Toastmasters
  • International Council of Nurses
  • Society of Women Engineers
  • Association for Retail Environments (ARE)
  • Customer Service Excellence Training Certification 2020

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Fresh Produce Quality Control
  • Certified Public Accountant (CPA)
  • Produce Safety Alliance Grower Training
  • SHRM Certified Professional (SHRM-CP)
  • Certified perishable Goods Specialist
  • ServSafe Food Handler Certification
  • Association for Project Management (APM)
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect

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