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Skills

  • Problem resolution
  • Team management
  • Cultural competency
  • Suicide prevention
  • Career coaching
  • Business operations
  • Operational improvement
  • Policy and procedure improvements
  • Conflict resolution
  • Behavior modification

Work Experiences

  • Advanced partnerships with over 16 local businesses to facilitate internship and employment opportunities for transitioning clients.
  • Achieved a 62% success rate in external audits.
  • Used Tableau to compile data gathered from various sources.
  • Assisted in the creation of method procedures.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Assessed workforce trends.
  • Achieved a 45% improvement in job offer rates for participants.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Applied best practice models for career counseling, achieving President's Club for innovation within the career transition services sector.
  • Was in charge of all tasks delegated to me, including budget management and workflow optimization.

Summaries

  • Achieved 46% of participants securing full-time work.
  • Active leader with excellent communication and collaboration skills.
  • Framework, standard, and framework are all available.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Career Transition Specialist Supervisor.
  • Looking forward to taking on a new challenge with a successful team.
  • Strong technical skills and experience in performance reporting.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Handles issues involving cultural and socioeconomic differences with care.
  • Dedicated to achieving the established goals of counseling programs.

Accomplishments

  • Piloted a career transition success tracking tool that improved long-term follow-up with clients, showing a 81% increase in job retention rates.
  • Led team seminars on best practices for serving neurodiverse clients, resulting in tailored approaches that increased successful transitions by 42%.
  • Developed and launched a community outreach initiative, increasing workshop attendance and engagement by 60% among underrepresented communities.
  • Managed and resolved escalated client cases with a 52% resolution rate, maintaining program integrity and improving client satisfaction.
  • Presented quarterly reports to upper management highlighting key performance metrics and initiatives that resulted in a 72% year-over-year improvement in client placement rates.
  • Chaired a cross-functional committee to streamline operations across multiple service units, achieving a 76% reduction in program lag time.
  • Coordinated the launch of a virtual career coaching program, increasing client participation and engagement by 54%.
  • Mentored junior specialists through professional certifications, resulting in 9 team members obtaining industry-recognized credentials.
  • Partnered with government agencies to secure additional funding for specialized client programs, expanding eligibility to 16 more clients.
  • Organized and led personal development workshops focusing on soft skills, which increased client confidence and job readiness by 63%.

Affiliations

  • Member, Veterans Employment and Education Commission (VEAC)
  • Member, National Organization for Human Services (NOHS)
  • Participant, Society for Human Resource Management (SHRM) Career Transitional Workshops
  • Field Expert, Workforce Innovation and Opportunity Act (WIOA) programs implementation
  • Contributing Member, Women's Business Development Council for Career Transitions
  • Participant, Global Career Development Facilitator (GCDF) Certification Program
  • Active Participant, National Employment Counseling Association (NECA)
  • Member, Career Counseling Advisory Group at program
  • Attendee, Veterans Career Support Conference 2024
  • Certified Career Transition Coach from Career Thought Leaders (CTL)

Certifications

  • Certified Career and Job Transition Coach (CCJTC) – initiative
  • First Aid/CPR
  • CompTIA A+ Technician
  • Certificate in Program Analysis and Outreach – procedure
  • Certified Outplacement Consultant (COC) – system
  • Professional Career Transition Coach (PCTC) – framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Career Service Provider (CSP) – framework

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