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Skills

  • GPS navigation systems
  • Dispatch Optimization
  • Warehouse Management
  • Data Analysis / Trend Assessment
  • Problem resolution
  • Fuel efficiency optimization
  • Cross-functional team collaboration
  • First Aid/CPR
  • Standard equipment
  • DOT Regulatory Compliance

Work Experiences

  • Solved framework issues, improved operations, and provided excellent customer service.
  • Analyzed historical routing data.
  • Aligned fleet performance with sustainability targets.
  • Achieved no violations.
  • Achieved a 51% reduction in response time.
  • Transported QuickBooks to one year customer locations.
  • Analyzed underperforming routes and proposed alternative solutions, resulting in a 67% improvement in customer satisfaction.
  • Oversaw the delivery of system project by standard team, which resulted in initiative.
  • Was in charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with cross-functional teams.
  • Accomplished Routing Specialist.
  • Routing Specialist is a multi-talented Routing Specialist who is consistently rewarded for planning and operational improvements.
  • Accomplished in analyzing fleet usage and proposing strategic improvements that led to a cost savings of $16 and greater overall productivity.
  • Clear understanding of risk assessment and vendor management as well as workflow optimization training.
  • Achieved 77% improvements in logistics coordination.
  • Contributed to a reduction of 57% in operational emissions.
  • Committed to continuous route efficiency analysis, identifying areas for improvements that resulted in 83% reduction in bottlenecks and an increase in productivity.
  • Routing Specialist with 9 years of successful project management and performance reporting experience.

Accomplishments

  • Collaborated with cross-departmental teams to integrate a new routing system, reducing delays and improving on-time delivery rates by 61%.
  • Adapted routing strategies to reflect seasonal variations in traffic and demand, maintaining 80% on-time performance during peak periods.
  • Devised a more efficient vehicle scheduling process, resulting in a reduction of 3 weekly hours of downtime per vehicle.
  • Negotiated transportation and logistics contracts, reducing vendor fees by 49% while maintaining high service standards.
  • Worked closely with the dispatching team to eliminate inefficiencies in city-wide delivery routes, cutting total transit time by 5 miles per vehicle per day.
  • Achieved a 22% decrease in fuel costs by optimizing routes using advanced GIS data analysis and transportation management software.
  • Executed regulatory compliance planning, consistently aligning routing operations with Federal DOT and FMCSA requirements to avoid fines and minimize disruptions.
  • Coordinated cross-functional efforts to facilitate rapid response rerouting during unforeseen circumstances, maintaining a 41% on-time delivery rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced last-minute delivery changes by 51% by building a dynamic routing forecast model integrated with traffic data.

Affiliations

  • Lions Club
  • Routing and Fleet Optimization Professional Group
  • Council of Supply Chain Management Professionals (CSCMP)
  • Transportation Research Board (TRB)
  • Digital Strategies and Innovations in Freight Conference
  • International Fleet Management Association (IFMA)
  • Regional Logistics Council Atlanta
  • National Association of Social Workers
  • Certified Supply Chain Professional (CSCP)
  • Society of Human Resource Management

Certifications

  • KPI Analysis and Strategic Resource Management Certification - Summit Group
  • Certified Transportation Logistics Planning Engineer
  • Advanced Route Planning & Time Management Certification – Microsoft Excel
  • Lean Six Sigma Green Belt - 2024 (Logistics Focus)
  • CompTIA Security+
  • CompTIA A+ Technician
  • DOT/FMCSA Compliance and Safety Certification - 2024
  • Cisco Certified Network Associate (CCNA)
  • Certified Dispatcher Professional - Jira
  • Dynamics 365 for Field Service Management Certification - 2017

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