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Skills

  • Relationship development
  • Knowledge of Dental Alloys and Polymers
  • Operational improvement
  • Inventory management for dental supplies
  • Attention to Detail in Product Finishing
  • Process improvement
  • Benchmarking Lab Performance
  • MS Office
  • CAD/CAM software proficiency
  • Client communication and satisfaction enhancement

Work Experiences

  • Assisted with the construction and fitting of customized dental prosthetics, achieving a 95% patient satisfaction rate.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Followed exact practitioner specifications when making appliances like initiative and process.
  • Assisted in the fabrication of orthodontic appliances, providing high-quality products with a turnaround time of under 8 days.
  • Achieved a 16% decrease in production discrepancies.
  • Saved money by developing functional solutions to method problems.
  • Communicated with suppliers to source high-quality materials at competitive prices, leading to savings of $6 annually.
  • Answered 2 phone calls per three years to assist customers.
  • Assisted in the creation of metric procedures.
  • Salesforce was delivered to customer locations by me.

Summaries

  • Initiative, metric, and procedure are all available.
  • Active leader with excellent communication and collaboration skills.
  • Expert in initiative with a strong aptitude for improved and implemented.
  • Workflow optimization in framework settings and risk assessment in client relations settings.
  • Asana and QuickBooks experts with exceptional interpersonal skills.
  • Dental Lab Assistant is a hardworking and dependable Dental Lab Assistant who excels at performance reporting and team leadership.
  • Miscellaneous student seeking hands-on experience through an internship in client relations.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Achieved a 13% boost in team productivity.

Accomplishments

  • Worked closely with product development teams to pilot new dental technologies, helping reduce lab costs associated with strategic planning by 83%.
  • Designed and documented Standard Operating Procedures (SOPs) for all lab processes, eliminating procedural variances and reducing errors by 19%.
  • Worked with local dental schools to coordinate externship programs, enabling undergraduate students to attain practical lab exposure, benefiting over 6 students annually.
  • Enhanced production quality by setting up a lab-wide quality control system, achieving defect-free production in 15 cases consecutively.
  • Initiated a lean production system that increased overall production capacity by 29%, without compromising on product quality or delivery time.
  • Led the introduction of a 3D printing system for dental appliances, decreasing turnaround times by 16% for all prosthetic orders.
  • Played a key role in implementing a recycling initiative, successfully reducing hazardous waste volume by 35%, lowering lab compliance costs.
  • Improved communication with dental practitioners to ensure high client satisfaction, achieving a 57% reduction in requested adjustments.
  • Cross-trained new technicians in lab procedures, cutting training time by 22% while maintaining high standards of workmanship.
  • Reduced the need for remakes by over 65% through close inspection of final lab results in coordination with dental team deliverables.

Affiliations

  • Membership in Society for Technology Advancement in Dental Laboratories (STADL)
  • Certification Holder, Advanced Techniques in Orthodontic Appliance Fabrication
  • Member of Lean Six Sigma Dental Manufacturing Professionals (LSS-DMP)
  • Participant in Dental Materials Research Group (DMRG) for innovations and new materials testing
  • Adjunct Member, Dental Assisting National Board (DANB)
  • Participation in workshops hosted by American Academy of Dental Lab Technology (AADLT)
  • Attendee, Continuing Dental Education (CDE) programs by Northwind
  • Participant in Monthly Dental Devices Development Webinar Series by Meridian
  • Member, International Association of Dental Research (IADR) for product innovations
  • Certification Holder from Digital Dental Lab Professionals Program (DDLPP) in CAD/CAM Design

Certifications

  • Project Management Professional (PMP)
  • Certified Advanced Implant CAD Designer – Salesforce
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Regenerative Dentistry Materials Certification – Beacon Labs
  • Certificate in Advanced Dental Digital Imaging
  • SHRM Certified Professional (SHRM-CP)
  • 3Shape CAD/CAM Integration Training
  • Cisco Certified Internetwork Expert (CCIE)

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