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Skills

  • Cross-departmental collaboration
  • Team building
  • Organization
  • Data analysis
  • Classroom expertise
  • Employee performance improvement
  • KPI-driven performance improvements
  • Project organization
  • Team management
  • Stakeholder engagement

Work Experiences

  • Awarded in 2015.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that process was achieved.
  • Achieved an President's Club for excellence in initiative facilitation.
  • Achieved results within a 6 months-month period.
  • Conducted in-depth instructional design audits to identify outdated content, leading to a revamp that improved average trainee test scores by 19%.
  • Achieved results over 6 months.
  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Contributed to a 51% improvement in employee performance.
  • Assisted companies in developing training budgets, resulting in annual savings of over $10 for 3 companies.
  • Analyzed results from 9 courses.

Summaries

  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Experienced Training Specialist with a track record of success in project management instruction spanning 7 years.
  • Achieved 68% improvement in talent development.
  • Known for vendor management and a goal-oriented mindset.
  • Achieved measurable results across regions.
  • Development Facilitator is a multi-talented Development Facilitator who is consistently rewarded for planning and operational improvements.
  • Achieved a 79% boost in collaboration.
  • Achieved 36% positive outcomes.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Spearheaded diversity and inclusion initiatives that led to a 57% increase in employee engagement scores within 18 months.
  • Managed a multicultural team across Raleigh offices to deliver a globally aligned training curriculum, resulting in consistent performance improvement across all sites.
  • Collaborated closely with leadership to design change management initiatives, enhancing cross-department collaboration by 56%.
  • Developed a comprehensive onboarding training module that reduced new hire training time by 13 weeks while improving operational efficiency by 78%.
  • Audited and revamped 2 training manuals, contributing to a 64% increase in employee knowledge test results within 6 months of implementation.
  • Monitored participant engagement during workshops and implemented retention strategies that improved post-training assessments by 36%.
  • Implemented change management strategies across 3 departments, leading to a 84% increase in employee knowledge retention post-training.
  • Spearheaded the rollout of a new project management tool by training 4 employees, reducing team project completion time by 67%.
  • Mentored new facilitators through comprehensive shadowing, ensuring consistent quality training outcomes and reducing facilitator onboarding time by 82%.
  • Collaborated with HR to design and implement a coaching program, resulting in measurable improvements in employee retention by 16% over three years.

Affiliations

  • American Medical Informatics Association
  • Community Development Society (CDS)
  • National Association of Social Workers
  • American Society of Safety Professionals
  • American Marketing Association
  • International Association of Facilitators (IAF)
  • Council for Adult and Experiential Learning (CAEL)
  • International Federation of Training and Development Organizations (IFTDO)
  • American Society for Training and Development (ASTD)
  • Human Development and Capability Association (HDCA)

Certifications

  • Certificate in Conflict Resolution Skills - metric
  • Certified Public Accountant (CPA)
  • Instructional Design Certification – Association for Talent Development (ATD)
  • Certificate in Interpersonal and Group Communication Skills - initiative
  • Diversity & Inclusion in the Workplace Certification, Lakeside Partners
  • Lean Six Sigma Yellow Belt Certification - Northwind
  • SHRM Certified Professional (SHRM-CP) - Northwind
  • Certified Talent Development Professional (CTDP) - Canadian Association for Training and Development (CTPS)
  • Facilitation Certificate - International Association of Facilitators (IAF)
  • Organizational Development & Change Certificate - initiative

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