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Skills

  • Customer service
  • Workshop coordination
  • Employee performance improvement
  • Cross-departmental collaboration
  • Competency Gap Analysis
  • Data organization
  • Public speaking
  • Employee satisfaction improvement
  • Curriculum curating with subject matter experts
  • Data-driven decision making for learning solutions

Work Experiences

  • Aligned team leads with department objectives.
  • Achieved a 83% success rate.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in system.
  • Boosted internal promotions by 13% in 2022.
  • Awarded in 2015.
  • Convened goal-setting workshops.
  • Conducted instructional design audits.
  • Boosted training efficacy by 82%.
  • Convened goal-setting workshops that helped align team leads with department objectives and resulted in a 75% improvement across all performance metrics.
  • Contributed to a 51% improvement in employee performance.

Summaries

  • Development Facilitator with 14 years of successful budget management and cross-functional collaboration experience.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on initiative, program, and category.
  • An accomplished facilitator known for training teams on new processes during QuickBooks rollouts, resulting in faster adaptation and fewer implementation issues.
  • Adept at managing community-based training projects to achieve 21% stakeholder satisfaction across diverse regions and sectors.
  • Boosted training efficacy by 81%.
  • Development Facilitator is a multi-talented Development Facilitator who is consistently rewarded for planning and operational improvements.
  • Known for vendor management and a goal-oriented mindset.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Achieved 36% positive outcomes.
  • With extensive knowledge of Tableau use and initiative industry procedures, he is an expert in program and system training.

Accomplishments

  • Led the design and delivery of culturally inclusive training materials, helping to increase knowledge transfer across a diverse group of participants by 26%.
  • Spearheaded diversity and inclusion initiatives that led to a 57% increase in employee engagement scores within 18 months.
  • Generated a 41% improvement in training session outcomes by implementing data-driven revisions to the course content, based on post-training assessments.
  • Designed a peer mentorship program that enhanced employee knowledge-sharing and resulted in a 21% reduction in task redundancy.
  • Implemented change management strategies across 3 departments, leading to a 84% increase in employee knowledge retention post-training.
  • Introduced a feedback system to gather and incorporate post-training inputs, which elevated participant satisfaction rates by 41%.
  • Collaborated with team of 3 in the development of metric.
  • Developed a comprehensive onboarding training module that reduced new hire training time by 13 weeks while improving operational efficiency by 78%.
  • Developed online learning modules that reached over 3 participants, resulting in a 78% higher completion rate compared to in-person sessions.
  • Facilitated workshops on best practices for project efficiency, leading to a 70% improvement in deliverable turnaround times.

Affiliations

  • National Organization for Human Services (NOHS)
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Lions Club
  • Council for Leadership in Development Facilitation
  • European Mentoring and Coaching Council (EMCC)
  • American Society for Training and Development (ASTD)
  • Project Management Institute
  • Toastmasters
  • American Medical Informatics Association

Certifications

  • Certified Agile Leadership (CAL) – Scrum Alliance
  • Certified Human Resources Administrator (CHRP) - procedure
  • Project Management Professional (PMP) - PMI
  • Certified Public Accountant (CPA)
  • Certified Professional Facilitator (CPF) - International Association of Facilitators (IAF)
  • Certified Facilitator of Trainer Development - Brightline
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)

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