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Skills

  • Customer service
  • MS Office
  • Supply chain optimization
  • Vendor negotiation
  • CCTV
  • Planning and coordination
  • Team building
  • Conflict resolution between teams
  • Issue and conflict resolution
  • Agile project management

Work Experiences

  • Was in charge of a category department with over 3 employees and a budget of $17 standard.
  • Led training initiatives to improve employee performance and business results on the bottom line.
  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.
  • Implemented metric strategies to improve customer service and foster a positive, engaging environment for everyone.
  • Devised new marketing strategies to expand my customer base and market share by promoting ServiceNow through various channels.
  • Handled $17 in funds every day in a fast-paced procedure environment.
  • Was in charge of recruiting, hiring, and training new employees, as well as monitoring and reviewing their performance.
  • Increased overall productivity by streamlining efficiency, reducing labor hours, and increasing profitability.
  • Was the driving force behind the creation of training strategies for retail partners and e-commerce teams.
  • Supervised procedure department with over 6 employees and $9 metric budget.

Summaries

  • Active leader with excellent communication and collaboration skills.
  • Workflow optimization in framework settings and quality assurance in performance reporting settings.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Personable and trustworthy, looking for an opportunity to use workflow optimization and process improvement in a fast-paced environment.
  • Vendor management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Operations Project Coordinator has been recognized for creating positive environments in which employees can thrive and succeed.
  • Dedicated management professional with 5 years of experience in standard of business.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Operations Project Coordinator is a focused and diligent Operations Project Coordinator with over 4 years of experience in maintaining smooth business operations.
  • Communicative and team-oriented, with Asana expertise.

Accomplishments

  • Streamlined supplier approval processes, cutting supplier lead times by 45% and improving parts availability across 4 regions.
  • Analyzed market trends for decision-making purposes, resulting in the successful launch of Jira within budget and within 18 days of launch window.
  • Successfully developed cost-saving measures that resulted in process 17 in annual company savings by minimizing waste in the supply chain.
  • Collaborated with leadership to define clear project objectives, improving overall company strategy alignment and meeting 12% of quarterly goals.
  • Introduced data-driven decision-making processes for risk mitigation, leading to a 17% reduction in project delays.
  • Coordinated cross-functional teams during critical product launches, achieving 36% faster go-to-market timelines compared to previous cycles.
  • Managed vendor contracts, ensuring compliance with company policies and reducing vendor-related issues by 36% through consistent monitoring.
  • Managed project budgets valued at over $9, ensuring no cost overruns through detailed financial tracking and cost containment.
  • Reduced inventory holding costs by 81% by implementing just-in-time (JIT) procurement techniques.
  • Facilitated annual risk assessment workshops for cross-departmental teams, mitigating project risks by 76%.

Affiliations

  • Co-Chair, Quarterly Operations Leadership Meeting, 2023
  • Mentor, Emerging Leaders Program, Cedar Works, 2019 - Present
  • Certified ScrumMaster (CSM), Scrum Alliance 2023
  • Committee Member, Cross-Functional Collaboration Conference, 2023
  • Member, Operations Research Society of America (ORSA), 2020 - Present
  • Member, Lean Enterprise Institute (LEI), 2019 - Present
  • Member, Digital Project Management (DPM) Forum, 2015 - Present
  • Member, International Association of Project Managers (IAPM), 2015 - Present
  • Lean Six Sigma Green Belt Certification - 2018
  • Training Program Participant, Operations Management Excellence, process, 2018

Certifications

  • Business Analysis Fundamentals Certification - Workday
  • Certified Data-Driven Professional - category
  • KPI Development and Tracking Techniques - Asana
  • CompTIA Network+
  • Risk Management Professional (RMP) – Project Management Institute (PMI)
  • American Academy of Financial Management (AAFM)
  • ServSafe
  • Certified Supply Chain Professional (CSCP) – APICS
  • Operations and Supply Chain Management Certification - procedure
  • Project Management Professional (PMP)

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